What is Highspot?
Highspot is the sales enablement platform that reps love. We empower companies to elevate customer conversations that drive strategic growth. Our intuitive platform combines intelligent content management, training, contextual guidance, customer engagement, and actionable analytics. Go-to-market teams use Highspot to deliver a unified buying experience that increases revenue, customer satisfaction, and retention.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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89 Likeliness to Recommend
1
Since last award
100 Plan to Renew
82 Satisfaction of Cost Relative to Value
2
Since last award
Emotional Footprint Overview
+89 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Highspot?
Pros
- Reliable
- Enables Productivity
- Fair
- Acts with Integrity
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Sales Collateral Management
Application Integration
Onboarding and Training
Intelligent Search
Collaboration
Multi Device Capability
Content Analytics and Scoring
Next-Best-Action Recommendations
Vendor Capability Ratings
Vendor Support
Quality of Features
Ease of Implementation
Business Value Created
Ease of IT Administration
Ease of Customization
Ease of Data Integration
Product Strategy and Rate of Improvement
Usability and Intuitiveness
Breadth of Features
Availability and Quality of Training
Highspot Reviews
Kaitlyn G.
- Role: Sales Marketing
- Industry: Technology
- Involvement: End User of Application
Submitted Nov 2023
Great learning product!
Likeliness to Recommend
What differentiates Highspot from other similar products?
Highspot is easy to use and my company requires certification courses monthly via Highspot.
What is your favorite aspect of this product?
How easy courses/certifications are to take using Highspot!
What do you dislike most about this product?
Nothing, Highspot is great and I have used it at my two previous roles as well as my current role.
What recommendations would you give to someone considering this product?
Highspot is a great learning/coaching tool to implement at any company.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Luke G.
- Role: Operations
- Industry: Technology
- Involvement: End User of Application
Submitted Jul 2023
Fantastic sales platform to upskill your team!
Likeliness to Recommend
What differentiates Highspot from other similar products?
A great place for storage of important docs with best next actions
What is your favorite aspect of this product?
Collaboration potential
What do you dislike most about this product?
Could use a better UI
What recommendations would you give to someone considering this product?
A good product for sales support and training
Pros
- Enables Productivity
- Continually Improving Product
- Reliable
- Performance Enhancing
Christopher R.
- Role: Sales Marketing
- Industry: Technology
- Involvement: Business Leader or Manager
Submitted Apr 2023
Very solid CMS though the LMS not impressive
Likeliness to Recommend
What differentiates Highspot from other similar products?
Overall, Highspot's ease of use, deep analytics, training and coaching tools, and integration capabilities make it a highly effective sales enablement platform that stands out from other similar products.
What is your favorite aspect of this product?
Highspot's CMS is highly intuitive and user-friendly, allowing teams to quickly find, customize, and share content with prospects. The platform also offers advanced search functionality to ensure reps have the content they need when they need it.
What do you dislike most about this product?
I think they have some real work to do on their LMS as it doesn't nearly come close to other competitors in the market. They have also increased the price point for the CMS so much so that it has become a bit debatable as to whether it's actually worth it's price of admission.
What recommendations would you give to someone considering this product?
I would say given the price point and depending on your specific needs, don't be afraid to check out competitors; however, strictly speaking on the front of a CMS, this is a very solid product on the market. That being said, from our perspective if you can lock them in at a lower price point as we did they are willing to work with you in that range of pricing that you were already paying compared to the astronomically higher $$ that they want now. I'm just not sure the bang is worth the buck personally.
Pros
- Respectful
- Generous Negotitation
- Friendly Negotiation
- Reliable