What is Gusto?
Gusto is an all in one integrated HR platform that automates and simplifies payroll, benefits, and HR, all while providing expert support. Employees will get the peace of mind you need to do your best work. With innovative technology, we make it easier for employees to enroll and for you to manage your benefits. No matter the size or stage of your business, Gusto’s all-in-one HR platform puts the tools you need to hire, pay, and manage your team at your fingertips.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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92 Likeliness to Recommend
1
Since last award
98 Plan to Renew
90 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
+88 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Gusto?
Pros
- Continually Improving Product
- Performance Enhancing
- Enables Productivity
- Includes Product Enhancements
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Payroll Administration
Position Management
Performance Management
Talent Management
Workforce Planning
Time and Attendance
Employee Record
Benefits Administration
Learning and Development
Talent Acquisition
Vendor Capability Ratings
Ease of Implementation
Breadth of Features
Business Value Created
Ease of Data Integration
Usability and Intuitiveness
Ease of IT Administration
Quality of Features
Ease of Customization
Product Strategy and Rate of Improvement
Vendor Support
Availability and Quality of Training
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Gusto Reviews
Matt H.
- Role: C-Level
- Industry: Food and Beverage
- Involvement: Business Leader or Manager
Submitted Mar 2023
Competent Payroll
Likeliness to Recommend
What differentiates Gusto from other similar products?
One of my employees presented with a unique withholding scenario that my previous payroll provider could not accommodate. Gusto stepped up and made the customization a breeze.
What is your favorite aspect of this product?
I love the time I saved running payroll each week. It was a quick, simple task that took a load off my shoulders.
What do you dislike most about this product?
I really have no strong dislikes. All of my payroll needs were met by Gusto.
What recommendations would you give to someone considering this product?
I would recommend having an expert help you get your payroll set up. The amount of time you will save making adjustments down the road is worth it.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
- Role: Human Resources
- Industry: Technology
- Involvement: Business Leader or Manager
Submitted Mar 2023
Dependable and easy to use.
Likeliness to Recommend
Pros
- Reliable
- Performance Enhancing
- Enables Productivity
- Trustworthy
Rajkumar Shaukhlal G.
- Role: Information Technology
- Industry: Technology
- Involvement: IT Development, Integration, and Administration
Submitted Mar 2023
Fantastic product!
Likeliness to Recommend
What differentiates Gusto from other similar products?
Gusto automatically calculates and syncs your team’s hours, PTO, and holidays with payroll.
What is your favorite aspect of this product?
It's help you stay compliant with alerts, software integrations.
What do you dislike most about this product?
As of now nothing is there. It has great features.
What recommendations would you give to someone considering this product?
Please go for this product since it allows you to integrate with great software.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing