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Gravity Forms Logo
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Rocketgenius , Inc.

Gravity Forms

Composite Score
7.3 /10
CX Score
7.2 /10
Category
Gravity Forms
7.3 /10

What is Gravity Forms?

Millions of WordPress sites rely on Gravity Forms to collect their most critical information. With our easy-to-use, visual form builder, you can create and launch all kinds of forms on your WordPress website. You can build anything such as advanced contact forms, newsletters, user registration forms, surveys, quizzes, checkout forms, and more in a matter of minutes.

Company Details


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Awards & Recognition

Gravity Forms won the following awards in the Online Forms category

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Gravity Forms Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Gravity Forms.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

90 Likeliness to Recommend

1
Since last award

100 Plan to Renew

80 Satisfaction of Cost Relative to Value

3
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+84 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Gravity Forms?

0% Negative
13% Neutral
87% Positive

Pros

  • Performance Enhancing
  • Trustworthy
  • Fair
  • Security Protects

Feature Ratings

Average 84

Drag and Drop Design

91

Mobility

88

APIs and Integration

87

Field Configuration and Customization

86

Data Analysis and Survey Function

84

Security

82

Workflow Automation

81

Electronic Signatures

78

Version Management

67

State Transformation

65

Vendor Capability Ratings

Average 83

Ease of Implementation

87

Breadth of Features

86

Business Value Created

85

Usability and Intuitiveness

85

Ease of Customization

84

Vendor Support

83

Ease of IT Administration

82

Ease of Data Integration

81

Quality of Features

81

Availability and Quality of Training

80

Product Strategy and Rate of Improvement

77

Gravity Forms Reviews

Michael S. K.

  • Role: Sales Marketing
  • Industry: Other
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Oct 2021

Feature Rich Form Builder

Likeliness to Recommend

10 /10

What differentiates Gravity Forms from other similar products?

Gravity Forms allows users to upload requested documents such as logos, sign examples, or rough sketches with their form submission. You limit which file types a user may upload via the properties tab. It also is a responsive form builder that looks beautiful on mobile devices. Another great feature is its integration with ActiveCampaign.

What is your favorite aspect of this product?

I like the file Upload File feature the most. We set up Gravity Forms to send the sales team an email when a prospect submits a form. Team members can view the attached documents. This saves time from having to reach out to a prospect and have them email us a file back.

What do you dislike most about this product?

The thing I like the least about Gravity Forms is the pricing. $159 a year seems pricey for what you get. There are other options out there more competitively priced with similar features.

What recommendations would you give to someone considering this product?

If your company relies on a submission form as your first point of contact with a client, I would recommend choosing Gravity Forms. It is an industry leader with a solid reputation. Before purchasing a license, read reviews for other form plug-ins. There are other options out there that may be more cost-effective for your form needs.

Pros

  • Trustworthy
  • Effective Service
  • Caring
  • Respectful

Andy B.

  • Role: C-Level
  • Industry: Other
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Sep 2021

Gravity Forms is much more than a form builder

Likeliness to Recommend

10 /10

What differentiates Gravity Forms from other similar products?

Easy to use. Performs calculations. Integrates with tons of software

What is your favorite aspect of this product?

Calculations and page customization

What do you dislike most about this product?

Having to install a separate plugin for each enhancement. Functionality should be an option you turn on inside plugin. No reason to have to install 5 different plugins.

What recommendations would you give to someone considering this product?

Great product. We've tried them all. Gravity forms gets it done

Pros

  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Enables Productivity

Ash S.

  • Role: Sales Marketing
  • Industry: Education
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Sep 2021

Highly effective, easy-to-use form builder

Likeliness to Recommend

9 /10

What differentiates Gravity Forms from other similar products?

It's ease of use and additional Add-Ins to integrate with other key software.

What is your favorite aspect of this product?

How simple it is to build customised forms that integrates data with key platforms.

What do you dislike most about this product?

Limited design/layout functionality.

What recommendations would you give to someone considering this product?

If the functionality meets your needs, this is one of the best solutions in the market. Check before engaging with the product that it can integrate with your key platforms.

Pros

  • Helps Innovate
  • Reliable
  • Performance Enhancing
  • Enables Productivity