
What is Google Meet?
Google Meet (formerly Hangouts Meet) provides real-time meetings. Using your browser, share your video, desktop, and presentations with teammates and customers.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
90 Likeliness to Recommend
Up
1
Since last award
96 Plan to Renew
86 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
- Product Experience:
- 93%
- Negotiation and Contract:
- 92%
- Conflict Resolution:
- 94%
- Strategy & Innovation:
- 92%
- Service Experience:
- 94%
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+93 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Google Meet?
Pros
- Reliable
- Enables Productivity
- Trustworthy
- Efficient Service
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Video Conferencing
Audio Conferencing VoIP
Screen Share
Audio Controls
Instant Messaging
Audio Conferencing Call in Bridge
Keyboard Mouse Control
Application Share
Facilitator Functions
File Transfer
Virtual Whiteboard
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Usability and Intuitiveness
Quality of Features
Ease of IT Administration
Ease of Data Integration
Breadth of Features
Product Strategy and Rate of Improvement
Availability and Quality of Training
Ease of Customization
Vendor Support
Google Meet Reviews

Joshuva J.
- Role: Information Technology
- Industry: Education
- Involvement: Business Leader or Manager
Submitted May 2025
All in one platform
Likeliness to Recommend
What differentiates Google Meet from other similar products?
The high level integration to multiple google accounts
What is your favorite aspect of this product?
The sync keeps the files updated
What do you dislike most about this product?
The delivery complexity
What recommendations would you give to someone considering this product?
Learn in deep about all the features
Pros
- Trustworthy
- Caring
- Acts with Integrity
- Continually Improving Product
Hari S.
- Role: Information Technology
- Industry: Other
- Involvement: IT Development, Integration, and Administration
Submitted May 2025
Simple and Reliable Video Meetings
Likeliness to Recommend
What differentiates Google Meet from other similar products?
Google Meet stands out for its seamless integration with Google Workspace and easy access through a web browser. It offers reliable video quality and simple meeting setup without extra software.
What is your favorite aspect of this product?
I like how easy it is to join meetings directly from a browser or Google Calendar.
What do you dislike most about this product?
Nothing all is good
What recommendations would you give to someone considering this product?
Nothing all is best
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Enables Productivity

Abhay C.
- Role: Student Academic
- Industry: Education
- Involvement: End User of Application
Submitted May 2025
Especially considering COVID-19, excellent product
Likeliness to Recommend
What differentiates Google Meet from other similar products?
Regardless of the user's degree of technological proficiency, it is simple to use.
What is your favorite aspect of this product?
The fact that technology brings people together while facilitating social distance
What do you dislike most about this product?
There are no complaints about this product.
What recommendations would you give to someone considering this product?
Regardless of how it is utilized, it functions flawlessly.
Pros
- Continually Improving Product
- Performance Enhancing
- Inspires Innovation
- Saves Time