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Miro

Freehand

Composite Score
8.5 /10
CX Score
8.9 /10
Category
Freehand
8.5 /10

What is Freehand?

Unlock your team's full potential – ideate, plan, execute, and track projects with Freehand

Company Details


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Awards & Recognition

Freehand won the following awards in the Whiteboard Software category

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Freehand Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Freehand.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

87 Likeliness to Recommend

97 Plan to Renew

88 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Freehand?

1% Negative
3% Neutral
96% Positive

Pros

  • Trustworthy
  • Helps Innovate
  • Caring
  • Enables Productivity

Feature Ratings

Average 86

Collaboration

91

Screen Sharing

88

Annotation

88

Role-Based Access

85

Record, Save, and Export Canvases

85

Sticky Notes

84

Infinite Canvas

84

Multimedia Content

83

Integration with Meeting Solutions

80

Surveys and Polling

77

Vendor Capability Ratings

Average 83

Business Value Created

89

Quality of Features

89

Ease of Implementation

87

Product Strategy and Rate of Improvement

86

Ease of Data Integration

86

Usability and Intuitiveness

84

Breadth of Features

83

Ease of IT Administration

79

Availability and Quality of Training

79

Ease of Customization

77

Vendor Support

76

Freehand Reviews

Philip H.

  • Role: Sales Marketing
  • Industry: Telecommunications
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted May 2024

A Journey Toward Unparalleled User Experiences

Likeliness to Recommend

8 /10

What differentiates Freehand from other similar products?

Freehand excels with its real-time multi-user editing, ensuring designers are always on the same page. Its intuitive interface and customizable brushes enable rapid ideation.

What is your favorite aspect of this product?

The seamless cloud integration keeps everyone's work synchronized across devices. Version histories prevent lost progress. Overall, Freehand's versatility fosters an efficient collaborative workflow.

What do you dislike most about this product?

It can get cluttered with dense designs. Enhanced filtering/threading of annotations could improve navigability. Limited mobile support also hinders on-the-go review cycles.

What recommendations would you give to someone considering this product?

As a mobile UX lead, Freehand revolutionized how my team thinks. Brainstorming moved from linear presentations to dynamic, digital whiteboarding. Designers sketch in real-time, while PMs and engineers provide feedback instantaneously. Iteration happens at the speed of thought, accelerating our delivery cadence immensely. Peer reviews became more engaging “working sessions” than painstaking critique meetings. Freehand's collaboration capabilities are game-changing for any digital product team.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Performance Enhancing
  • Enables Productivity

Arjun A.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted May 2024

Unleash Creativity, Collaborate Effortlessly

Likeliness to Recommend

9 /10

What differentiates Freehand from other similar products?

Freehand stands out with its intuitive interface and seamless collaboration features, making brainstorming and drawing ideas a breeze.

What is your favorite aspect of this product?

My favorite aspect of Miro Freehand is its ability to foster creativity and collaboration in real-time, allowing teams to brainstorm, sketch, and share ideas effortlessly.

What do you dislike most about this product?

The aspect I find most challenging about Miro Freehand is the occasional lag or performance issues, particularly when working with large or complex drawings.

What recommendations would you give to someone considering this product?

Explore Miro Freehand's collaborative features, embrace its intuitive interface, and leverage tutorials for optimal use.

Pros

  • Saves Time
  • Helps Innovate
  • Continually Improving Product
  • Reliable

Shreya G.

  • Role: Consultant
  • Industry: Finance
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Apr 2024

Good product

Likeliness to Recommend

8 /10

What differentiates Freehand from other similar products?

Intuitive usage and virtual accessibility

What is your favorite aspect of this product?

Quick to learn features

What do you dislike most about this product?

Does not integrate well with online meetings

What recommendations would you give to someone considering this product?

Spend efforts training users

Pros

  • Effective Service
  • Enables Productivity
  • Trustworthy
  • Caring

Cons

  • Security Frustrates

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