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Fortra

Fortra's Automate

Composite Score
8.6 /10
CX Score
8.6 /10
Category
Fortra's Automate
8.6 /10

What is Fortra's Automate?

Boost your productivity with cost-effective, easy-to-use automation software that transforms virtually any business or IT process and brings together the applications that keep your business running. Automate offers scalable automation capabilities whether you need an RPA solution for one department or an enterprise-wide Center of Excellence (CoE) initiative—Automate is built for the needs of any organization.

Company Details


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Awards & Recognition

Fortra's Automate won the following awards in the Robotic Process Automation - Enterprise category

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Fortra's Automate Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Fortra's Automate.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

87 Likeliness to Recommend

1
Since last award

96 Plan to Renew

1
Since last award

78 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+82 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Fortra's Automate?

4% Negative
10% Neutral
86% Positive

Pros

  • Respectful
  • Enables Productivity
  • Performance Enhancing
  • Reliable

Feature Ratings

Average 81

Code-Free Programming

86

Role-Based Access

84

Unsupervised Launch

84

Distributed Work

84

Central Deployment

83

Concurrent Work

82

Real-Time Debugging

80

Optical Character Recognition

80

User Libraries

79

Action Logging

79

Exception Handling

76

Vendor Capability Ratings

Average 81

Business Value Created

84

Ease of IT Administration

84

Ease of Implementation

83

Ease of Customization

82

Usability and Intuitiveness

82

Breadth of Features

81

Vendor Support

81

Ease of Data Integration

81

Quality of Features

80

Product Strategy and Rate of Improvement

76

Availability and Quality of Training

76

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Fortra's Automate Reviews

steven h.

  • Role: Information Technology
  • Industry: Retail
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Jun 2024

Fantastic Product, Support was real pleasant

Likeliness to Recommend

10 /10

What differentiates Fortra's Automate from other similar products?

not known, no idea about other products. this was a legacy system for me.

What is your favorite aspect of this product?

Work horse

What do you dislike most about this product?

No logging to decipher issues. Need better tracking for Auditors requests. IE showing change control Took away the IM'ing for issue resolutions, this was a real nice feature to get a quick answer.

What recommendations would you give to someone considering this product?

Does the job for us for interfacing with our ERP system.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Enables Productivity

Tony D.

  • Role: Information Technology
  • Industry: Manufacturing
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Jun 2024

Easy to use and easy to setup

Likeliness to Recommend

10 /10

What differentiates Fortra's Automate from other similar products?

Ease of use and not coding required

What is your favorite aspect of this product?

It took just minutes to setup and start using.

What do you dislike most about this product?

It is a little difficult to get it to work with old, outdated applications

What recommendations would you give to someone considering this product?

Just check it out. It is worth the time.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Stella S.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Mar 2024

Underrated RPA Tool

Likeliness to Recommend

10 /10

What differentiates Fortra's Automate from other similar products?

It is very easy to install and use compared to other similar tools

What is your favorite aspect of this product?

Central deployment is my favorite aspect of this tool

What do you dislike most about this product?

The only dislike is limited customization

What recommendations would you give to someone considering this product?

I can recommend it for those that engage in RPA for enhanced outcomes

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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