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Fortra

Fortra's Automate

Composite Score
8.6 /10
CX Score
8.6 /10
Category
Fortra's Automate
8.6 /10

What is Fortra's Automate?

Boost your productivity with cost-effective, easy-to-use automation software that transforms virtually any business or IT process and brings together the applications that keep your business running. Automate offers scalable automation capabilities whether you need an RPA solution for one department or an enterprise-wide Center of Excellence (CoE) initiative—Automate is built for the needs of any organization.

Company Details


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Awards & Recognition

Fortra's Automate won the following awards in the Robotic Process Automation - Enterprise category

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Fortra's Automate Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Fortra's Automate.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

87 Likeliness to Recommend

1
Since last award

96 Plan to Renew

1
Since last award

78 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+82 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Fortra's Automate?

4% Negative
10% Neutral
86% Positive

Pros

  • Respectful
  • Enables Productivity
  • Performance Enhancing
  • Reliable

Feature Ratings

Average 81

Code-Free Programming

86

Role-Based Access

84

Unsupervised Launch

84

Distributed Work

84

Central Deployment

83

Concurrent Work

82

Real-Time Debugging

80

Optical Character Recognition

80

User Libraries

79

Action Logging

79

Exception Handling

76

Vendor Capability Ratings

Average 81

Business Value Created

84

Ease of IT Administration

84

Ease of Implementation

83

Ease of Customization

82

Usability and Intuitiveness

82

Breadth of Features

81

Vendor Support

81

Ease of Data Integration

81

Quality of Features

80

Product Strategy and Rate of Improvement

76

Availability and Quality of Training

76

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Fortra's Automate Reviews

Larry M.

  • Role: Information Technology
  • Industry: Manufacturing
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Sep 2021

Wonderful product, saves time and money

Likeliness to Recommend

10 /10

What differentiates Fortra's Automate from other similar products?

Automate works, it works every time. The support team is phenomenal, upgrades are simple.

What is your favorite aspect of this product?

I use it most frequently when updating our pricing matrix and sending the thousands of customer email reports each week. The project use to take hours and hours, after implementing Automate it takes minutes.

What do you dislike most about this product?

The font color is a bit difficult to see sometimes

What recommendations would you give to someone considering this product?

Buy, it use it, love it.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Robert T.

  • Role: Information Technology
  • Industry: Telecommunications
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Sep 2021

Easy to implement at a reasonable cost.

Likeliness to Recommend

9 /10

What differentiates Fortra's Automate from other similar products?

Ease of use and breadth of pre-built tasks.

What is your favorite aspect of this product?

I can build tasks quickly with a wide variety of functions.

What do you dislike most about this product?

The script logging is not as useful as it could be in some cases.

What recommendations would you give to someone considering this product?

Try it. It was a great fit for us and it's easy to learn.

Pros

  • Reliable
  • Enables Productivity
  • Transparent
  • Includes Product Enhancements

Kevin M.

  • Role: Information Technology
  • Industry: Manufacturing
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Sep 2021

This is a great product and a life saver for me.

Likeliness to Recommend

10 /10

What differentiates Fortra's Automate from other similar products?

This product allow me to do multiple things in one script. It also allowed me to do a direct login into Sharepoint and made our jobs more secure than ever.

What is your favorite aspect of this product?

Being able to login and do file moves in Sharepoint

What do you dislike most about this product?

Found none yet.

What recommendations would you give to someone considering this product?

Test drive it. and Don't give up on the product. I am sure what you are looking to can be done. Just need to talk to the sales and tech group.

Pros

  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Trustworthy

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