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Fortra

Fortra's Automate

Composite Score
8.6 /10
CX Score
8.6 /10
Category
Fortra's Automate
8.6 /10

What is Fortra's Automate?

Boost your productivity with cost-effective, easy-to-use automation software that transforms virtually any business or IT process and brings together the applications that keep your business running. Automate offers scalable automation capabilities whether you need an RPA solution for one department or an enterprise-wide Center of Excellence (CoE) initiative—Automate is built for the needs of any organization.

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Awards & Recognition

Fortra's Automate won the following awards in the Robotic Process Automation - Enterprise category

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Fortra's Automate Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Fortra's Automate.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

87 Likeliness to Recommend

1
Since last award

96 Plan to Renew

1
Since last award

78 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+82 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Fortra's Automate?

4% Negative
10% Neutral
86% Positive

Pros

  • Respectful
  • Enables Productivity
  • Performance Enhancing
  • Reliable

Feature Ratings

Average 81

Code-Free Programming

86

Role-Based Access

84

Unsupervised Launch

84

Distributed Work

84

Central Deployment

83

Concurrent Work

82

Real-Time Debugging

80

Optical Character Recognition

80

User Libraries

79

Action Logging

79

Exception Handling

76

Vendor Capability Ratings

Average 81

Business Value Created

84

Ease of IT Administration

84

Ease of Implementation

83

Ease of Customization

82

Usability and Intuitiveness

82

Breadth of Features

81

Vendor Support

81

Ease of Data Integration

81

Quality of Features

80

Product Strategy and Rate of Improvement

76

Availability and Quality of Training

76

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Fortra's Automate Reviews

Monty T.

  • Role: C-Level
  • Industry: Healthcare
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted May 2022

Easy to set up. Easy learning curve

Likeliness to Recommend

7 /10

What differentiates Fortra's Automate from other similar products?

Simple to set up and manage. No frills, stable platform.

What is your favorite aspect of this product?

Easy to set up and use

What do you dislike most about this product?

Not a lot of monitoring options

What recommendations would you give to someone considering this product?

Great starter to middle tier automation product at a good price point.

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Effective Service

Cons

  • Under Delivered

George S.

  • Role: Information Technology
  • Industry: Retail
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted May 2022

A fantastic tool to automate Data Integrations!

Likeliness to Recommend

9 /10

What differentiates Fortra's Automate from other similar products?

Scale abs size of application with the ability to move to a larger ERP version.

What is your favorite aspect of this product?

Ease of use.

What do you dislike most about this product?

Administration and maintenance of existing tasks.

What recommendations would you give to someone considering this product?

Review the product and ensure it meets their requirements. Reach out to current customers to determine their experience with product. I find references one of the best options for determining if a product/service meets your requirements.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Performance Enhancing
  • Enables Productivity

Anthony M.

  • Role: Information Technology
  • Industry: Retail
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted May 2022

Easy to use, great product, great support.

Likeliness to Recommend

8 /10

What differentiates Fortra's Automate from other similar products?

Simple to use with great product support

What is your favorite aspect of this product?

The reliability

What do you dislike most about this product?

Lack of real world release testing.

What recommendations would you give to someone considering this product?

No better product out there at this price point

Pros

  • Reliable
  • Enables Productivity
  • Trustworthy
  • Efficient Service

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