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Fortra

Fortra's Automate

Composite Score
8.6 /10
CX Score
8.6 /10
Category
Fortra's Automate
8.6 /10

What is Fortra's Automate?

Boost your productivity with cost-effective, easy-to-use automation software that transforms virtually any business or IT process and brings together the applications that keep your business running. Automate offers scalable automation capabilities whether you need an RPA solution for one department or an enterprise-wide Center of Excellence (CoE) initiative—Automate is built for the needs of any organization.

Company Details


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Awards & Recognition

Fortra's Automate won the following awards in the Robotic Process Automation - Enterprise category

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Fortra's Automate Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Fortra's Automate.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

87 Likeliness to Recommend

1
Since last award

96 Plan to Renew

1
Since last award

78 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+82 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Fortra's Automate?

4% Negative
10% Neutral
86% Positive

Pros

  • Respectful
  • Enables Productivity
  • Performance Enhancing
  • Reliable

Feature Ratings

Average 81

Code-Free Programming

86

Role-Based Access

84

Unsupervised Launch

84

Distributed Work

84

Central Deployment

83

Concurrent Work

82

Real-Time Debugging

80

Optical Character Recognition

80

User Libraries

79

Action Logging

79

Exception Handling

76

Vendor Capability Ratings

Average 81

Business Value Created

84

Ease of IT Administration

84

Ease of Implementation

83

Ease of Customization

82

Usability and Intuitiveness

82

Breadth of Features

81

Vendor Support

81

Ease of Data Integration

81

Quality of Features

80

Product Strategy and Rate of Improvement

76

Availability and Quality of Training

76

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Fortra's Automate Reviews

Andrew D.

  • Role: Information Technology
  • Industry: Finance
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted May 2023

Enjoyable to work with

Likeliness to Recommend

8 /10

What differentiates Fortra's Automate from other similar products?

I haven't seen other products.

What is your favorite aspect of this product?

Intuitiveness

What do you dislike most about this product?

It can be ornery sometimes when running an automate script. Some of the steps just don't want to do as they're told.

What recommendations would you give to someone considering this product?

Look for good support. Forta has good support, with knowledgeable and personable people who are prompt at answering support requests. I might like the training to be more of a question answering forum though. Basic operations can be learned through a video. If I'm spending time with live support, I might prefer using the time to address items specific to my organization and implementation.

Pros

  • Caring
  • Respectful
  • Client Friendly Policies
  • Fair
  • Role: Information Technology
  • Industry: Finance
  • Involvement: IT Leader or Manager
Validated Review
Anonymous Reviewer

Submitted Apr 2023

Intuitive design, ease implementation

Likeliness to Recommend

9 /10

Pros

  • Enables Productivity
  • Reliable
  • Performance Enhancing
  • Unique Features

Cons

  • Slower Product Innovation
  • Less Inspiring
  • Wastes Time

Kirsten J.

  • Role: Industry Specific Role
  • Industry: Healthcare
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Mar 2023

Adaptable and sophisticated RPA

Likeliness to Recommend

10 /10

What differentiates Fortra's Automate from other similar products?

The distinctive aspect of Fortra's Automate RPA is that it does provide a little bit more independence than some other solutions. User-friendly and simple to use, Fortra's Automate RPA is an RPA solution. I picked up using this automation tool and creating workflows quite quickly. It offers a large variety of tasks, and finding what we want to construct automation is simple.

What is your favorite aspect of this product?

Everything from email lists to complex technical procedures may be easily automated with the cutest automation process software on the market. We value how straightforward task programming is made possible by its Automate Task Builder, which allows us to simply drag stages into position and alter their attributes as needed. The interface is really user-friendly and entertaining. Even someone with basic product knowledge may be capable of utilizing and configuring the product to its fullest extent.

What do you dislike most about this product?

There are several flaws and pop-up boxes throughout the script, but some of them are difficult to control. If I don't respond quickly to address problems, they seriously impede the automation process, forcing us to redesign the procedure.

What recommendations would you give to someone considering this product?

Fortra's Automate RPA is more than adequate to handle all automation in all business sectors; its capabilities are more than enough to make sure that you never run away from having all the sophisticated features in a single location. You must try it; it is very customizable, has reasonable pricing schemes, and is a secure location.

Pros

  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Efficient Service

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