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Fortinet

FortiSOAR

Composite Score
7.6 /10
CX Score
8.0 /10
Category
FortiSOAR
7.6 /10

What is FortiSOAR?

Integrated into the Fortinet Security Fabric, FortiSOAR security orchestration, automation and response (SOAR) remedies some of the biggest challenges facing cybersecurity teams today. Allowing security operation center (SOC) teams to create a custom automated framework that pulls together all of their organization's tools unifies operations, eliminating alert fatigue and reducing context switching. This allows enterprises to not only adapt, but also optimize their security process.

Company Details


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Awards & Recognition

FortiSOAR won the following awards in the Security Orchestration, Automation, and Response category

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FortiSOAR Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on FortiSOAR.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

84 Likeliness to Recommend

100 Plan to Renew

77 Satisfaction of Cost Relative to Value

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Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+95 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love FortiSOAR?

0% Negative
9% Neutral
91% Positive

Pros

  • Helps Innovate
  • Continually Improving Product
  • Enables Productivity
  • Efficient Service

Feature Ratings

Average 80

Integration with IR Management

84

Playbooks/Runbooks and Workflow Builder

82

Feedback Loop

82

Orchestrate & Automate

81

Dashboards

81

Case Management

80

Capable of Use Case Development

80

Automated Phishing Handling

80

Management and Sharing of Intelligence

78

Team Collaboration

78

Document & Artifact Storage

77

Vendor Capability Ratings

Average 78

Breadth of Features

86

Ease of Data Integration

84

Quality of Features

83

Ease of IT Administration

81

Business Value Created

79

Ease of Customization

79

Product Strategy and Rate of Improvement

77

Usability and Intuitiveness

76

Ease of Implementation

73

Availability and Quality of Training

71

Vendor Support

68

FortiSOAR Reviews

  • Role: Information Technology
  • Industry: Government
  • Involvement: IT Development, Integration, and Administration
Validated Review
Anonymous Reviewer

Submitted Feb 2022

Inovative product, but a bit pricey and efforts

Likeliness to Recommend

8 /10

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Role: Consultant
  • Industry: Government
  • Involvement: IT Development, Integration, and Administration
Validated Review
Anonymous Reviewer

Submitted Nov 2021

good product but have observed performance issues

Likeliness to Recommend

9 /10

Pros

  • Reliable
  • Efficient Service
  • Effective Service
  • Caring

Sophia T.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Feb 2021

Rapid incident response and automated workflow

Likeliness to Recommend

9 /10

What differentiates FortiSOAR from other similar products?

FortiSOAR differs from other tools because it has a high customization and gives its users the ability to remediate incidents in real time, as well as automated guides and a fast and accurate classification of incidents, it can be integrated with a wide variety of platforms giving you the advantage companies of faster responses, contain incidents and at the same time reduce mitigation times, making them go from hours to seconds, it also provides detailed reports that are based on roles so that the user is able to measure, track and analyze SOC investigations and performance.

What is your favorite aspect of this product?

I like that it helps that in the presence of incidents faster and more precise responses can be given, because in this way not only the protection of the business network is maintained but at the same time it is reduced with the influx of alerts, processes are reduced repetitive manuals and the scarcity of resources is avoided, which allows the incidents to be managed more effectively, that is, because it makes it possible to efficiently investigate alerts, understand them and also review them, in addition to that, thanks to its engine, workflows they can be automated and even integrated with other business tools.

What do you dislike most about this product?

Reports not very sustained but very attractive in a visual way, their updates can be somewhat tedious and merit more than the necessary time, so an improvement in this aspect would be vital to reduce the time of said process and thus be able to use said time in other activities.

What recommendations would you give to someone considering this product?

Implementing this software is a good option as it helps to greatly reduce and mitigate incidents thanks to its functions granting the ability to reduce the response time to incidents, in addition to having the advantage of being able to run the software with other tools. making the workflow automated.

Pros

  • Saves Time
  • Helps Innovate
  • Continually Improving Product
  • Reliable

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