Forecast Customer Reviews 2024

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Forecast

Composite Score

7.1 /10

CX Score

7.0 /10

29 Reviews Write a Review

What is Forecast?

Forecast is all you need to plan, run, and track projects from start to finish in one intelligent automation platform.

Company Details

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Awards & Recognition

Forecast won the following awards in the Professional Services Automation category

Filter By

2 Top Rated Capabilities

4 Top Rated Features

Latest Award, 2024

1 Top Rated Capabilities

5 Top Rated Features

2023

0 Top Rated Capabilities

2 Top Rated Features

2022

Forecast Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Forecast.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

82 Likeliness to Recommend

100 Plan to Renew

78 Satisfaction of Cost Relative to Value

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+71 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Forecast?

7% Negative

13% Neutral

80% Positive

Pros

Respectful
Helps Innovate
Enables Productivity
Caring

Feature Ratings

Average 82

Billing

Security

Expense Detail Tracking

Project Management

Resource Management

Reporting

Time Management

Agile Project Management

Retainer Management

Team Collaboration

Quote to Project Conversion

Vendor Capability Ratings

Average 76

Business Value Created

Vendor Support

Availability and Quality of Training

Quality of Features

Product Strategy and Rate of Improvement

Ease of Implementation

Breadth of Features

Ease of Data Integration

Ease of IT Administration

Usability and Intuitiveness

Ease of Customization

Forecast Reviews

Joseph B.

Role: C-Level
Industry: Not for Profit
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Jul 2022

Fantastic Product

Likeliness to Recommend

8 /10

What differentiates Forecast from other similar products?

I like the flow of how the product functions.

What is your favorite aspect of this product?

I enjoy the collaborative features that Forecast

What do you dislike most about this product?

You can't add links in a nice way that makes sense.

What recommendations would you give to someone considering this product?

Make sure that the product makes sense for yours.

Pros

Helps Innovate
Continually Improving Product
Reliable
Enables Productivity

Cameron H.

Role: C-Level
Industry: Consulting
Involvement: Business Leader or Manager

Validated Review

Verified Reviewer

Submitted Jul 2022

Great comprehensive solution for growing business

Likeliness to Recommend

10 /10

What differentiates Forecast from other similar products?

Forecast combines the strengths of a decent project management platform with the practical realities of managing commercial relationships for a professional services firm. We moved from a separate project management platform, time tracking platform, resource management platform, and invoicing platform into Forecast. We particularly like the way resources and projects are planned and managed. We have not found a similar comprehensive solution at this price point. Many of the other comprehensive solutions we considered were also built on an older tech stack and suffered from technical debt.

What is your favorite aspect of this product?

We really appreciate how rapidly the product is evolving, and how much care the product team is taking when listening to our feedback. We are a relatively new customer and we have already seen product updates that reflect our input.

What do you dislike most about this product?

We integrate this solution with Quickbooks for invoicing, and we do find there are some opportunities to improve this part of the solution.

What recommendations would you give to someone considering this product?

If you are a professional services organization that has a variety of project engagement models or contracting models with clients, I highly suggest you take a look at Forecast. This has been a very big upgrade in our technology stack and has helped us improve our business processes.

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Jose A.

Role: Finance
Industry: Engineering
Involvement: IT Leader or Manager

Validated Review

Verified Reviewer

Submitted Jul 2022

Good software it help us with the invoicing

Likeliness to Recommend

8 /10

What differentiates Forecast from other similar products?

Integration

What is your favorite aspect of this product?

Being able to see each project

What do you dislike most about this product?

Price and seats

What recommendations would you give to someone considering this product?

Maybe give seats a little cheaper

Pros

Saves Time
Security Protects
Performance Enhancing
Enables Productivity

Cons

Less Generous

How We Deliver

Forecast

What is Forecast?

Company Details

Need Assistance?

Awards & Recognition

Forecast Ratings

82 Likeliness to Recommend

100 Plan to Renew

78 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

+71 Net Emotional Footprint

How much do users love Forecast?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Billing Includes invoice management, time capture, and expense tracking.

Security Permits customers to use their identity provider of choice to manage their sign on

Expense Detail Tracking Expense information related to the expense, including reason, attendees, project and/or client information, and whether an expense is re-billable to a client.

Project Management Plan all resources needed to execute projects

Resource Management Define and manage skillsets and align to specific blueprints/workshops, easily adjust and delete bookings based on resource utilization and staffing needs

Reporting Straightforward data storage with ability to create any reports easily.

Time Management Includes time tracking or recording, automatic timer, and timesheets.

Agile Project Management Running agile projects using sprints and backlog management as well as story points for estimation.

Retainer Management Manage the ongoing and recurring work you do for clients, including tasks and billing.

Team Collaboration Allows multiple users to comment on, mark-up, annotate, or edit a document. Provides team sites, workspaces or other landing areas that enhance productivity.

Quote to Project Conversion Converts won quotes into pre-planned projects using project templates.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Forecast Reviews

Joseph B.

Fantastic Product

Likeliness to Recommend

Pros

Cameron H.

Great comprehensive solution for growing business

Likeliness to Recommend

Pros

Jose A.

Good software it help us with the invoicing

Likeliness to Recommend

Pros

Cons

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Title

Feature Ratings

Billing

Security

Expense Detail Tracking

Project Management

Resource Management

Reporting

Time Management

Agile Project Management

Retainer Management

Team Collaboration

Quote to Project Conversion

Vendor Capability Ratings

Business Value Created

Vendor Support

Availability and Quality of Training

Quality of Features

Product Strategy and Rate of Improvement

Ease of Implementation

Breadth of Features

Ease of Data Integration

Ease of IT Administration

Usability and Intuitiveness

Ease of Customization