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Flock Logo Award Winner Product Badge
Flock Logo Award Winner Product Badge
Flock

Flock

Composite Score
9.2 /10
CX Score
9.5 /10
Category
Flock
9.2 /10

What is Flock?

Flock developed and marketed the only web browser designed to enhance the active online social user’s experience and liberate them from the complexities of managing multiple social networks, web mail, media, news feeds and blogs. With Flock, users could discover, enjoy and share the relationships and content they are passionate about.

Company Details


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Awards & Recognition

Flock won the following awards in the Business Instant Messaging - Midmarket category

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Flock Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Flock.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

89 Likeliness to Recommend

98 Plan to Renew

93 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+97 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Flock?

2% Negative
1% Neutral
97% Positive

Pros

  • Fair
  • Altruistic
  • Performance Enhancing
  • Trustworthy

Feature Ratings

Average 90

File Sharing Collaboration

92

Instant Messaging

91

Screen Sharing

91

Search

91

Integration With Productivity Tools

90

Document Collaboration

90

Task Management

89

Notifications

89

Voice and Video Collaboration

89

Granular Access Management

88

Cross Platform Support

88

Vendor Capability Ratings

Average 90

Ease of Implementation

93

Ease of Data Integration

93

Ease of IT Administration

92

Quality of Features

91

Ease of Customization

91

Business Value Created

90

Usability and Intuitiveness

90

Availability and Quality of Training

89

Vendor Support

89

Breadth of Features

89

Product Strategy and Rate of Improvement

89

Flock Reviews

Mubassiruddin M.

  • Role: Sales Marketing
  • Industry: Healthcare
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Aug 2024

"Great for Small Teams, But Limited for Large Ente

Likeliness to Recommend

10 /10

What differentiates Flock from other similar products?

User-Friendly Interface Integrated Productivity Tools Customizable Workflows Enhanced Collaboration Features Comprehensive Search Functionality Third-Party Integrations Security and Compliance Global Presence with Local Support These differentiators make Flock a strong contender in the collaboration space, especially for teams looking for an affordable, all-in-one solution that combines communication with productivity tools.

What is your favorite aspect of this product?

One of the standout aspects of Flock that I particularly appreciate is its integrated productivity tools. The seamless inclusion of features like to-do lists, notes, reminders, and polls within the chat environment sets it apart from other platforms. This integration means that users don’t have to leave the conversation to manage tasks or track progress, which significantly enhances workflow efficiency. It’s a one-stop solution that helps teams stay organized and productive without needing to juggle multiple apps.

What do you dislike most about this product?

One potential downside of Flock is its limited scalability for very large enterprises. While Flock is excellent for small to mid-sized teams, larger organizations with complex needs might find it less robust compared to competitors like Microsoft Teams or Slack, especially in areas like advanced administrative controls, extensive app integrations, and customizability at scale. Additionally, some users have noted that Flock's notification system can be a bit overwhelming if not properly managed, leading to notification fatigue.

What recommendations would you give to someone considering this product?

If you're considering using Flock for your team or organization, here are a few recommendations to help you get the most out of the platform Assess Your Team's Needs Leverage Integrated Tools Manage Notifications Test with a Small Group First Engage with Flock’s Support and Community These steps should help you make an informed decision and ensure a smooth integration of Flock into your team’s daily operations.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Aditya J.

  • Role: Consultant
  • Industry: Technology
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Mar 2024

Awesome team communication tool!

Likeliness to Recommend

8 /10

What differentiates Flock from other similar products?

Very easy to implement with minimal to no technical understanding

What is your favorite aspect of this product?

.Did not faced any issues till now, so happy with the choice.

What do you dislike most about this product?

Expectations are matched much well, so no dislikes.

What recommendations would you give to someone considering this product?

Its a great tool to achieve your day to day team communications, easy to use and implement, go for it.

Pros

  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Trustworthy

Tami K.

  • Role: C-Level
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Dec 2023

The Right Channels with Many Possibilities

Likeliness to Recommend

9 /10

What differentiates Flock from other similar products?

Documents are always safe.

What is your favorite aspect of this product?

Ease of coordinating many collaborators on real-time information and documents availability.

What do you dislike most about this product?

The positive experience is great

What recommendations would you give to someone considering this product?

Secured collaboration hub

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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