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What is FileHold?
Full-featured document management software from FileHold is feature rich, enterprise grade and affordable. Its suite of features provide for document scanning, capture, indexing, storage, search, versioning, and document workflow review and approval.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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85 Likeliness to Recommend
2
Since last award
100 Plan to Renew
79 Satisfaction of Cost Relative to Value
2
Since last award
Emotional Footprint Overview
+95 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love FileHold?
Pros
- Trustworthy
- Efficient Service
- Effective Service
- Inspires Innovation
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Searchability
Publication Workflow
Document Sharing
Indexing and Classification
Document Hosting
Access Tracking
Editor Functions
Version Control
Check Out Check in
Security and Access Control
Metrics and Reporting
Vendor Capability Ratings
Ease of Implementation
Availability and Quality of Training
Ease of Customization
Quality of Features
Vendor Support
Ease of Data Integration
Usability and Intuitiveness
Breadth of Features
Ease of IT Administration
Business Value Created
Product Strategy and Rate of Improvement
FileHold Reviews
khalim s.
- Role: Information Technology
- Industry: Media
- Involvement: IT Development, Integration, and Administration
Submitted Jun 2024
You can easily manage documents from one place
Likeliness to Recommend
What differentiates FileHold from other similar products?
The tools support more document extensions like PDF, DOCUMENT on a single license and you can access the files remotely on any device where the software is installed making it easier to review files and modify the files anytime
What is your favorite aspect of this product?
I like the pricing of the software for the cloud based version which is fair and affordable, the cloud version does not require any installation. They do have the e-forms that are so easy to use to capture data without the need to print the forms as this saves a lot of costs
What do you dislike most about this product?
Support for this tool is too limited as you need to wait for more period of time to get the response, downloading and installing this software on the server and premises takes a lot of time and resources on the device like the storage
What recommendations would you give to someone considering this product?
It is goo and affordable to give it a trial
Pros
- Helps Innovate
- Continually Improving Product
- Trustworthy
- Unique Features
Laura G.
- Role: Sales Marketing
- Industry: Media
- Involvement: End User of Application
Submitted Jun 2024
Top-notch document management software.
Likeliness to Recommend
What differentiates FileHold from other similar products?
When compared to other apps, FileHold stands out due to its incredibly sleek, modern, intuitive, and user-friendly design.
What is your favorite aspect of this product?
Businesses can utilize Filehold's audit tracking and user-based permissions to securely store all of their documents in one location, tailored to their own requirements. The fact that it is straightforward to use and integrates well with Microsoft Office is an added bonus. Better yet, it integrates with electronic forms, workflow approval systems, and email notifications. To wrap things up, the app has excellent customer care that is willing to arrange a remote session if you require any further assistance.
What do you dislike most about this product?
A lack of an appropriate mobile app severely restricts the usefulness and accessibility of the Filehold document management system. Because of the complexity and potential confusion surrounding security responsibilities and permissions, the company's data could be at risk. Not to mention the lack of an intuitive workflow designer makes it more difficult to tailor workflows to specific company requirements.
What recommendations would you give to someone considering this product?
Because of how simple it is to use FileHold to scan, store, and index documents, I highly suggest it. In addition to managing all of our company procedures, this system helps us gather and organize information, as well as access and process documents.
Pros
- Reliable
- Enables Productivity
- Trustworthy
- Efficient Service
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Anuroop V.
- Role: Information Technology
- Industry: Engineering
- Involvement: End User of Application
Submitted Feb 2024
A good application for document management
Likeliness to Recommend
What differentiates FileHold from other similar products?
FileHold offers an intuitive and user-friendly interface designed to streamline document management processes, making it easy for users to organise, search, retrieve, and collaborate on documents efficiently.
What is your favorite aspect of this product?
customisation options, and integration capabilities. These features contribute to improved efficiency, organisation, and compliance for businesses across various industries.
What do you dislike most about this product?
delays or challenges in accessing timely support or assistance from FileHold's customer support team, especially during peak periods or in resolving complex technical issues.
What recommendations would you give to someone considering this product?
Request a live demo and explore a trial version of FileHold to gain hands-on experience with its features, interface, and capabilities. Evaluate how well FileHold addresses your document management challenges and supports your workflows during the trial period.
Pros
- Helps Innovate
- Reliable
- Effective Service
- Respectful