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Ecwid

Composite Score
8.4 /10
CX Score
8.6 /10
Category
Ecwid
8.4 /10

What is Ecwid?

Ecwid is a shopping cart that allows anyone to easily create online store and sell everywhere from Facebook to mobile.

Company Details


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Awards & Recognition

Ecwid won the following awards in the B2C eCommerce category

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Ecwid Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Ecwid.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

89 Likeliness to Recommend

1
Since last award

97 Plan to Renew

80 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+90 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Ecwid?

5% Negative
7% Neutral
88% Positive

Pros

  • Respectful
  • Continually Improving Product
  • Fair
  • Acts with Integrity

Feature Ratings

Average 79

Catalog Management

83

Order Portal

82

Payment Processing

81

Integrated Search

80

Content Localization

80

Order Management

80

Microsite Management

78

Content Management

78

Predictive Recommendations

77

Reporting and Analytics

76

Retargeting Capabilities

75

Vendor Capability Ratings

Average 78

Ease of Implementation

82

Usability and Intuitiveness

81

Ease of IT Administration

80

Ease of Data Integration

80

Business Value Created

79

Vendor Support

78

Availability and Quality of Training

78

Ease of Customization

77

Quality of Features

77

Breadth of Features

75

Product Strategy and Rate of Improvement

73

Ecwid Reviews

DARRELL R.

  • Role: Consultant
  • Industry: Consulting
  • Involvement: Initial Implementation
Validated Review
Verified Reviewer

Submitted Oct 2021

Great product with fantastic support.

Likeliness to Recommend

10 /10

What differentiates Ecwid from other similar products?

In my opinion, what differentiates Ecwid is the completeness of the product and the level of customer support. We did not need to buy any addons to make Ecwid work the way we want it to. Not so with several of the alternative packages. One of my clients creates wooden art pieces. Most of the pieces offer the client four to eight options including custom engraving. Ecwid handles it all beautifully!

What is your favorite aspect of this product?

My favorite aspect of the Ecwid e-commerce package is the ease of use and completeness of the features it offers.

What do you dislike most about this product?

Our client has not reported any issues or frustrations with this product.

What recommendations would you give to someone considering this product?

Invest some time trying testing the Ecwid e-commerce software. They have a free-for-ever version plus a free trial on the paid versions.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Rob B.

  • Role: Information Technology
  • Industry: Food and Beverage
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Oct 2021

Great shopping cart. We use it all the time.

Likeliness to Recommend

9 /10

What differentiates Ecwid from other similar products?

Ease of use, continuous development.

What is your favorite aspect of this product?

Simplicity.

What do you dislike most about this product?

Needs more integrations with 3rd parties.

What recommendations would you give to someone considering this product?

Try the free version. You'll like it.

Pros

  • Reliable
  • Enables Productivity
  • Unique Features
  • Efficient Service
  • Role: Public Sector
  • Industry: Not for Profit
  • Involvement: Vendor Management and Renewal
Validated Review
Anonymous Reviewer

Submitted Jul 2021

Fantastic Software product

Likeliness to Recommend

10 /10

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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