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Ecwid

Composite Score
8.4 /10
CX Score
8.6 /10
Category
Ecwid
8.4 /10

What is Ecwid?

Ecwid is a shopping cart that allows anyone to easily create online store and sell everywhere from Facebook to mobile.

Company Details


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Awards & Recognition

Ecwid won the following awards in the B2C eCommerce category

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Ecwid Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Ecwid.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

89 Likeliness to Recommend

1
Since last award

97 Plan to Renew

80 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+90 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Ecwid?

5% Negative
7% Neutral
88% Positive

Pros

  • Respectful
  • Continually Improving Product
  • Fair
  • Acts with Integrity

Feature Ratings

Average 79

Catalog Management

83

Order Portal

82

Payment Processing

81

Integrated Search

80

Content Localization

80

Order Management

80

Microsite Management

78

Content Management

78

Predictive Recommendations

77

Reporting and Analytics

76

Retargeting Capabilities

75

Vendor Capability Ratings

Average 78

Ease of Implementation

82

Usability and Intuitiveness

81

Ease of IT Administration

80

Ease of Data Integration

80

Business Value Created

79

Vendor Support

78

Availability and Quality of Training

78

Ease of Customization

77

Quality of Features

77

Breadth of Features

75

Product Strategy and Rate of Improvement

73

Ecwid Reviews

Greg L.

  • Role: Sales Marketing
  • Industry: Communications
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Mar 2022

It's okay not great, my developer hated everything

Likeliness to Recommend

1 /10

What differentiates Ecwid from other similar products?

Not much, it felt limiting and customisation was a pain.

What is your favorite aspect of this product?

can't think of anything.

What do you dislike most about this product?

The difficulty of customisation. They should really look at tools like ACF for WordPress.

What recommendations would you give to someone considering this product?

Don't. Just Don't.

Pros

  • Security Protects

Cons

  • Less Performance Enhancing
  • Commodity Features
  • Less Reliable

Elizabeth J.

  • Role: Industry Specific Role
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Mar 2022

Ecwid – An Ideal eCommerce Platform

Likeliness to Recommend

9 /10

What differentiates Ecwid from other similar products?

This software is simple and easy to learn and understand. Customers appreciate the feature that it can integrate with any software. The integration and interface of the platform becomes handy for the customer. It is very economical platform.

What is your favorite aspect of this product?

It can integrate with any other platform which is a great and flexible feature offered by this website. The amalgamation of various features enhances the overall experience of the customer. It is quiet easy to set up store and websites from this platform. It has a user-friendly interface.

What do you dislike most about this product?

The editing ability is not available in this platform for the customers. Customers’ view of the work could be satisfied by providing numerous editing options. It is a basic function in most of the other platforms. This platform allows user to customize things but the price are very high.

What recommendations would you give to someone considering this product?

It should allow customers to edit their orders at any time. To meet the demands of customer, editing options must be added. This would increase the ease of the users. It should allow them to customize anything at reasonable prices.

Pros

  • Helps Innovate
  • Trustworthy
  • Inspires Innovation
  • Caring

Eric S.

  • Role: Information Technology
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Mar 2022

A complete e-commerce solution

Likeliness to Recommend

8 /10

What differentiates Ecwid from other similar products?

Easy to create online store and sell new products. It is fully customizable online store having 50+ payment methods and drop shipping and print on demand. It is very easy to track order. Customer care is 24/7 open. It gives multiple sales channels like Facebook and amazon and advanced SEO tools to grow your business. You can chat live with your customer.

What is your favorite aspect of this product?

It offers you with low cost e-commerce plans. You can easily create banners through store editor and much more in very affordable package. It can be easily integrated with other websites. No transaction fees.

What do you dislike most about this product?

More marketing and advertising sites should be attached. This software should have its own payment processor.

What recommendations would you give to someone considering this product?

I would recommend it to low budgeted businesses as it is relatively cheaper and offer a good free version. You should probably use it if you have a small business and limited knowledge of e-commerce.

Pros

  • Enables Productivity
  • Trustworthy
  • Efficient Service
  • Inspires Innovation

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