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Ecwid

Composite Score
8.4 /10
CX Score
8.6 /10
Category
Ecwid
8.4 /10

What is Ecwid?

Ecwid is a shopping cart that allows anyone to easily create online store and sell everywhere from Facebook to mobile.

Company Details


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Awards & Recognition

Ecwid won the following awards in the B2C eCommerce category

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Ecwid Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Ecwid.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

89 Likeliness to Recommend

1
Since last award

97 Plan to Renew

80 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+90 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Ecwid?

5% Negative
7% Neutral
88% Positive

Pros

  • Respectful
  • Continually Improving Product
  • Fair
  • Acts with Integrity

Feature Ratings

Average 79

Catalog Management

83

Order Portal

82

Payment Processing

81

Integrated Search

80

Content Localization

80

Order Management

80

Microsite Management

78

Content Management

78

Predictive Recommendations

77

Reporting and Analytics

76

Retargeting Capabilities

75

Vendor Capability Ratings

Average 78

Ease of Implementation

82

Usability and Intuitiveness

81

Ease of IT Administration

80

Ease of Data Integration

80

Business Value Created

79

Vendor Support

78

Availability and Quality of Training

78

Ease of Customization

77

Quality of Features

77

Breadth of Features

75

Product Strategy and Rate of Improvement

73

Ecwid Reviews

Joseph H.

  • Role: C-Level
  • Industry: Not for Profit
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Nov 2022

Very flexible, easy to customize

Likeliness to Recommend

10 /10

What differentiates Ecwid from other similar products?

The flexibility to use it in unique ways

What is your favorite aspect of this product?

Options & variations

What do you dislike most about this product?

Csv download is not customizable and we need to reformat it to use. They require a paid subscription to another provider to accomplish this

What recommendations would you give to someone considering this product?

Start with the free version to make sure that it works for you

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Unique Features

Stephen V.

  • Role: Sales Marketing
  • Industry: Manufacturing
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Nov 2022

Relatively easy to use. Great technical support.

Likeliness to Recommend

10 /10

What differentiates Ecwid from other similar products?

Intuitivity.

What is your favorite aspect of this product?

Has extended our online offering immeasurably.

What do you dislike most about this product?

Some aspects require technical knowledge above my skill sets.

What recommendations would you give to someone considering this product?

Try it asap!

Pros

  • Continually Improving Product
  • Performance Enhancing
  • Trustworthy
  • Efficient Service

Brian S.

  • Role: C-Level
  • Industry: Retail
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Nov 2022

Outstanding for capabitities and ease of use.

Likeliness to Recommend

10 /10

What differentiates Ecwid from other similar products?

The ability to place the store on any site, and use it on social media with a consistant client experience.

What is your favorite aspect of this product?

Ease of use for the seller.

What do you dislike most about this product?

Less integration with 3PL than we hoped for, but with easy workarounds.

What recommendations would you give to someone considering this product?

I've recommended this to several other businesses, who have had success with it. Well worth it for the features and value for the cost.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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