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DSMN8

DSMN8

Composite Score
7.9 /10
CX Score
7.9 /10
Category
DSMN8
7.9 /10

What is DSMN8?

DSMN8 is a Cloud-based SaaS platform enabling employees to share company related content such as blogs and articles to their owned social media networks such as LinkedIn, Twitter, Facebook and others. DSMN8 is available as both a desktop application as well as a mobile application as an opt-in tool for all employees. DSMN8’s innovative technology helps brands tap into the power of their number one asset - their employees through an all-in-one platform.

Company Details


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Awards & Recognition

DSMN8 won the following awards in the Employee Communications category

DSMN8 Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on DSMN8.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

94 Likeliness to Recommend

97 Plan to Renew

1
Since last award

80 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+86 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love DSMN8?

3% Negative
10% Neutral
87% Positive

Pros

  • Reliable
  • Enables Productivity
  • Efficient Service
  • Effective Service

Feature Ratings

Average 78

News Feeds, Alerts & Notifications

83

Mobile

81

Rewards Recognition

80

Single Sign-On (SSO)

80

Employee Directory

79

Newsletter Creation

79

Emergency Notification

78

Application Integration

75

Pulse Surveys

74

Surveys and Polling

74

Instant Messaging

73

Vendor Capability Ratings

Average 81

Quality of Features

85

Ease of Implementation

84

Breadth of Features

83

Ease of Data Integration

83

Business Value Created

82

Product Strategy and Rate of Improvement

81

Ease of Customization

81

Availability and Quality of Training

78

Ease of IT Administration

76

Usability and Intuitiveness

76

Vendor Support

74

DSMN8 Reviews

Al MUHANNA M.

  • Role: Information Technology
  • Industry: Engineering
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Mar 2024

Good Product

Likeliness to Recommend

8 /10

What differentiates DSMN8 from other similar products?

DSMN8 prioritizes the role of employees as brand advocates, empowering them to share relevant content, amplify the brand's message, and engage with their networks authentically. The platform recognizes the value of employee advocacy in building brand trust and credibility.

What is your favorite aspect of this product?

DSMN8 provides a platform for employees to share relevant content, engage with their social networks, and amplify the brand's message authentically. This aspect of DSMN8 is often highlighted as valuable by organizations looking to leverage the power of employee advocacy to increase brand awareness, credibility, and engagement on social media platforms.

What do you dislike most about this product?

Users may experience issues with the responsiveness or effectiveness of DSMN8's customer support, especially if they encounter technical issues or have questions that require timely resolution. Additionally, comprehensive documentation and training resources may be lacking for some users.

What recommendations would you give to someone considering this product?

Establish channels for employees to provide feedback, ask questions, and report issues related to DSMN8. Ensure that there are dedicated support resources available to address user inquiries and concerns in a timely and responsive manner.

Pros

  • Helps Innovate
  • Reliable
  • Enables Productivity
  • Efficient Service

Sruthi J.

  • Role: Information Technology
  • Industry: Electronics
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Sep 2023

Very User Friendly

Likeliness to Recommend

9 /10

What differentiates DSMN8 from other similar products?

Easy to use

What is your favorite aspect of this product?

ALerts and notifications, not to forget about newsletters

What do you dislike most about this product?

Nothing much but I do feel like improvement is needed in few sections

What recommendations would you give to someone considering this product?

Good to go and purchase it.

Pros

  • Fair
  • Altruistic
  • Client's Interest First
  • Includes Product Enhancements

Somasundaram A.

  • Role: Industry Specific Role
  • Industry: Electronics
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Sep 2023

Great Software!Very user friendly& intuitive

Likeliness to Recommend

10 /10

What differentiates DSMN8 from other similar products?

Powerful and initiative solution that streamlines social media management

What is your favorite aspect of this product?

Delivers tangible results for businesses of all sizes and covers target audience

What do you dislike most about this product?

Integration from our VPN is quite a difficult task initially

What recommendations would you give to someone considering this product?

If you would want your products to reach through social media, the go to would be DSNM8

Pros

  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Enables Productivity

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