What is DocVerify E-Signature?
DocVerify advances signatures to the modern age with a robust e-signature solution that is extensible to virtually any application in any paperwork-intensive industry. Now you can securely sign, store and manage 100% legally binding documents with the convenience of a hosted software platform with DocVerify Secure E-Signature Management.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
82 Likeliness to Recommend
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2
Since last award
92 Plan to Renew
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1
Since last award
75 Satisfaction of Cost Relative to Value
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2
Since last award
Emotional Footprint Overview
- Product Experience:
- 63%
- Negotiation and Contract:
- 55%
- Conflict Resolution:
- 69%
- Strategy & Innovation:
- 72%
- Service Experience:
- 61%
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+64 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love DocVerify E-Signature?
Pros
- Helps Innovate
- Acts with Integrity
- Performance Enhancing
- Includes Product Enhancements
Cons
- Commodity Features
- Less Caring
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Regulatory Compliance
Mobile
Notifications
Security
User-Friendly
E-Signatures
Third-Party Integration
Audit Trail
Workflow
Customizable Branding
Cloud/On-Prem/Hybrid Deployment
Vendor Capability Ratings
Business Value Created
Usability and Intuitiveness
Breadth of Features
Ease of Implementation
Ease of Customization
Ease of Data Integration
Quality of Features
Ease of IT Administration
Availability and Quality of Training
Product Strategy and Rate of Improvement
Vendor Support
DocVerify E-Signature Reviews
Burak Y.
- Role: Sales Marketing
- Industry: Retail
- Involvement: End User of Application
Submitted Aug 2023
Secure way for signature processes
Likeliness to Recommend
What differentiates DocVerify E-Signature from other similar products?
Ease of use on mobile
What is your favorite aspect of this product?
Quick steps to complete the tedious signature processes
What do you dislike most about this product?
The document is lost if it is not signed on time
What recommendations would you give to someone considering this product?
If the price of the service is in the range of consideration, I would high recommend using the product.
Pros
- Performance Enhancing
- Efficient Service
- Saves Time
- Security Protects
Donnie J.
- Role: C-Level
- Industry: Other
- Involvement: Business Leader or Manager
Submitted Aug 2023
Great product!
Likeliness to Recommend
What differentiates DocVerify E-Signature from other similar products?
Locations applicable
What is your favorite aspect of this product?
I’m familiar with the platform now!
What do you dislike most about this product?
Being unable to make changes to a document once the file is moved and ready to be notarized. Some clients have needed to use a different documents or make changes to a document that has already been uploaded. This means I would need to start a new session and uses additional credits to make the necessary changes.
What recommendations would you give to someone considering this product?
Make sure you have enough work each month to cover the software cost.
Pros
- Helps Innovate
- Performance Enhancing
- Saves Time
- Continually Improving Product
Cons
- Less Generous
- Under Delivered
- Less Transparent
Bryan G.
- Role: Industry Specific Role
- Industry: Other
- Involvement: End User of Application
Submitted Jul 2023
The software is buggy and inconsistent.
Likeliness to Recommend
What differentiates DocVerify E-Signature from other similar products?
Docverify is set apart by its cost. There is no cheaper e-signature notary platform available. Unfortunately, having the market edge makes them less motivated to make the product and user experience better, since they are the "only game in town"
What is your favorite aspect of this product?
My favorite aspect of DocVerify is the cost. It is also relatively easy to use, though can be difficult to troubleshoot if things go wrong or if my clients are particularly tech illiterate
What do you dislike most about this product?
I dislike the lack of live 24/7 support. If I am in a RON session and something goes wrong, my only recourse is to email their support team and wait to hear back. This makes me look bad to my clients, and by the transitive property of negative customer experience blame, the longer they take to get back to me, the worse I look and the more my client is upset with ME.
What recommendations would you give to someone considering this product?
use it, but look to see if there are other online notary platforms that are reliable and affordable in your state.
Pros
- Helps Innovate
- Acts with Integrity
- Includes Product Enhancements
- Performance Enhancing
Cons
- Wastes Time
- Vendor Friendly Policies
- Slower Product Innovation