What is DocuSign?
Use DocuSign to complete approvals and agreements in minutes or hours—not days—from almost anywhere in the world. Quickly and securely access and sign documents. Easily upload and send documents for others to sign. Send reminders and check signing status almost any time.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
91 Likeliness to Recommend
95 Plan to Renew
85 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+90 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love DocuSign?
Pros
- Reliable
- Enables Productivity
- Performance Enhancing
- Saves Time
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
E-Signatures
Digital Signature
User-Friendly
Mobile
Security
Regulatory Compliance
Notifications
Audit Trail
Customizable Branding
Templates
Workflow
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Usability and Intuitiveness
Quality of Features
Breadth of Features
Ease of Customization
Product Strategy and Rate of Improvement
Ease of Data Integration
Vendor Support
Ease of IT Administration
Availability and Quality of Training
DocuSign Reviews
Eleazor K.
- Role: Information Technology
- Industry: Technology
- Involvement: End User of Application
Submitted Aug 2021
Greatest invention ever.
Likeliness to Recommend
What differentiates DocuSign from other similar products?
DocuSign is an easy-to-use e-signature tool that has revolutionized the world of business. It is secure, flexible and has features and functionality that makes signing easy on all digital platforms. Also, DocuSign offers an interface that is more user-friendly than other platforms. DocuSign has created software integrations and APIs that we use in to integrate with our existing software applications seamlessly.
What is your favorite aspect of this product?
Our company have become more digital and paperless. All our transactions are now running smooth, and we can sign using any device of our choice. I like hat we can send multiple or bulk documents all at once to receipts without any hassle and receive signatures with grater accuracy and efficiency. It is so easy to use and better than printing, scanning of files. Greatest invention ever.
What do you dislike most about this product?
The system can be slow, but still our favorite tool for collecting signatures.
What recommendations would you give to someone considering this product?
DocusSign gives you fast time in collecting of signature, less amount of paperwork and high level of security to all your data. It gives you greater control of your documents, and simplicity is key when using the tool.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Deborah T.
- Role: Sales Marketing
- Industry: Technology
- Involvement: End User of Application
Submitted Jul 2021
Time saving e-signature platform
Likeliness to Recommend
What differentiates DocuSign from other similar products?
Gone are those days when it used to take days or hours for contracts or proposals to be signed. DocuSign has changed our collection of signatures and delivered a paperless environment. It is so easy to use it and has a robust security system. Even with the most complex signature requests, DocuSign still supports and provide all the features needed. It has met all our needs of storing and securing important contracts or proposals, which makes it stand out from the rest of the similar programs.
What is your favorite aspect of this product?
We are using DocuSign to collect contracts or proposals from clients all over the world. It has been increasing the speed of collecting these signatures, and we are able to close more deals. It's a user-friendly platform, effective and convenient for everyone in our organization. The best thing is it allows us to do everything on the mobile phone, and as an organization we are proud of being paperless. We are saving so much time and the benefits we have derived from DocuSign are endless.
What do you dislike most about this product?
I have nothing i dislike about it. It has changed how we do business.
What recommendations would you give to someone considering this product?
DocuSign is a time saver for our organization, and it has completely streamlined our business transactions. We cannot imagine going back to our manual processing of paperwork.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Johnson B.
- Role: Information Technology
- Industry: Technology
- Involvement: End User of Application
Submitted Jul 2021
Intuitive Product.
Likeliness to Recommend
What differentiates DocuSign from other similar products?
DocuSign is a cloud platform used by organizations both huge and small for the electronic signing of document contracts and other slips, to carry out the signing is just a matter of uploading files from the cloud drag and drop the signature or send the file for signatures. It has made the signing process simpler cheaper and available at any given time since signing can be done from any place and at any given time.No no more printing of documents.
What is your favorite aspect of this product?
IT is easy to use even with little information since it lacks complexity. Very secure. The workflow is perfected. It allows integration with a third party.
What do you dislike most about this product?
It is just perfect lacking anything to dislike.
What recommendations would you give to someone considering this product?
As from the little but great experience with the product it is worthful to recommend this product to those considering it.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing