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What is DocuSign?
Use DocuSign to complete approvals and agreements in minutes or hours—not days—from almost anywhere in the world. Quickly and securely access and sign documents. Easily upload and send documents for others to sign. Send reminders and check signing status almost any time.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
91 Likeliness to Recommend
95 Plan to Renew
85 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+90 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love DocuSign?
Pros
- Reliable
- Enables Productivity
- Performance Enhancing
- Saves Time
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
E-Signatures
Digital Signature
User-Friendly
Mobile
Security
Regulatory Compliance
Notifications
Audit Trail
Customizable Branding
Templates
Workflow
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Usability and Intuitiveness
Quality of Features
Breadth of Features
Ease of Customization
Product Strategy and Rate of Improvement
Ease of Data Integration
Vendor Support
Ease of IT Administration
Availability and Quality of Training
DocuSign Reviews
- Role: Finance
- Industry: Other
- Involvement: End User of Application
Submitted Jan 2023
Perfect for remote setup
Likeliness to Recommend
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
James I.
- Role: Vendor Management
- Industry: Retail
- Involvement: End User of Application
Submitted Jan 2023
Has a polished appearance
Likeliness to Recommend
What differentiates DocuSign from other similar products?
DocuSign is the software I chose over all others because it is the most feature-rich and adaptable one available, making it ideal for our sales teams and any other company in need of e-signing solutions. The DocuSign platform's user interface is very appealing and has a polished appearance with all the components placed precisely.
What is your favorite aspect of this product?
Docusign allows the freedom to maintain the workstream flowing from everywhere rather than needing to wait for somebody to be physically present in the office, as working remotely has become the new trend in the business setting. I adore the freedom it grants me as an administrator. It has an excellent integration mechanism. With the use of interfaces, we may automate the majority of administrative processes. The entire procedure costs little money and takes very little time.
What do you dislike most about this product?
We don't yet know when an erroneous alert comes and we find out that anything is wrong. For businesses that must keep their personnel abreast of the guidelines, whereas this is not the situation at our firm, this could be problematic.
What recommendations would you give to someone considering this product?
DocuSign stands out from competing platforms because it allows for customization and includes a few advanced features. All other platforms offer the same plug-ins and attributes. Try it out if you need something sophisticated and more effective. The pricing is reasonable, and I believe the price was fair considering what was provided.
Pros
- Reliable
- Enables Productivity
- Efficient Service
- Caring
Imran Noon D.
- Role: Finance
- Industry: Banking
- Involvement: End User of Application
Submitted Jan 2023
More featured needed, but still very good product
Likeliness to Recommend
What differentiates DocuSign from other similar products?
accepted in 180+ countries, 44 languages support and penetration in 14 industries
What is your favorite aspect of this product?
customizable template feature is really great and integration with local DBs makes sales record handling and reporting way friendly
What do you dislike most about this product?
In the beginning, glitched and bugs really frustrate me but things got better with time.
What recommendations would you give to someone considering this product?
There are a bunch of other products available with slightly different features, so I would recommend having a detailed analysis of your need to pick any of them. we used docu-sing in a startup company for 5 years and it was a life savior for us.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
