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Dialpad

Dialpad Ai Voice

8.4 /10
Category
Dialpad Ai Voice
8.4 /10

What is Dialpad Ai Voice?

Ai VOICE - The most intelligent businessphone system. Set up your new business phone in minutes, plus unlock Ai tools like live transcriptions and Ai-curated calls summaries.

Company Details


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Awards & Recognition

Dialpad Ai Voice won the following awards in the Unified Communications as a Service category

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Dialpad Ai Voice Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Dialpad Ai Voice.

91 Likeliness to Recommend

99 Plan to Renew

86 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

+91 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Dialpad Ai Voice?

5% Negative
7% Neutral
88% Positive

Pros

  • Reliable
  • Performance Enhancing
  • Trustworthy
  • Unique Features

Feature Ratings

Average 87

Communications

93

Call Management

89

Continuous UCC

88

Mobility

88

Session Border Controller

88

Secure Access

87

Third-Party Integration

87

Analytics Reporting

86

Speech Access and Personal Assistant

85

Web & Desktop Conferencing

84

Centralized Management Portal

84

Vendor Capability Ratings

Average 85

Ease of Implementation

88

Business Value Created

87

Ease of IT Administration

87

Availability and Quality of Training

87

Usability and Intuitiveness

86

Vendor Support

86

Breadth of Features

86

Quality of Features

85

Ease of Data Integration

85

Product Strategy and Rate of Improvement

84

Ease of Customization

81

Dialpad Ai Voice Reviews

Aldijana H.

  • Role: Finance
  • Industry: Consulting
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jun 2022

Simple, but reliable.

Likeliness to Recommend

10 /10

What differentiates Dialpad Ai Voice from other similar products?

Easy, simple, comfortable to use

What is your favorite aspect of this product?

Solution strictly oriented towards communication without excessive features.

What do you dislike most about this product?

Voice call is sometimes spotty.

What recommendations would you give to someone considering this product?

If simple communication is all you need Dialpad is the right solution for you.

Pros

  • Reliable
  • Performance Enhancing
  • Efficient Service
  • Inspires Innovation

Tea R.

  • Role: Operations
  • Industry: Transportation
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jun 2022

Excellent, dedicated service!

Likeliness to Recommend

9 /10

What differentiates Dialpad Ai Voice from other similar products?

Nothing but the pure communication solution, not striving to be half of everything but being the best in what it does

What is your favorite aspect of this product?

Easy to implement and use, highly supportive, no issues

What do you dislike most about this product?

Nothing to dislike, Dialpad is excellent

What recommendations would you give to someone considering this product?

One of the best UCaaS out there

Pros

  • Continually Improving Product
  • Reliable
  • Trustworthy
  • Efficient Service

Loris G.

  • Role: Industry Specific Role
  • Industry: Banking
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jun 2022

Reliable and efficient solution

Likeliness to Recommend

9 /10

What differentiates Dialpad Ai Voice from other similar products?

Simplicity, design and usability to the point, no burdensome implementation and endless tweaking

What is your favorite aspect of this product?

Simplicity, reliability, sense of wholesome solution aimed at fulfilling its main purpose - help in maintaining stable and secure communication

What do you dislike most about this product?

Occasional glitches and breaking up, but rarely

What recommendations would you give to someone considering this product?

If UCaaS you need, that's what you get. If you want solution that goes beyond that, seek further

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Unique Features

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