Daylite Customer Reviews 2024

What is Daylite?

Daylite helps you and your team to manage more clients, close more deals, and finish more projects. Daylite is available exclusively for Mac, iPhone, and iPad and works seamlessly with many of the built-in Apple apps such as Apple Contacts, Apple Calendar, Apple Mail, Siri, Notification Centre, and more!

Company Details

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Awards & Recognition

Daylite won the following awards in the Customer Relationship Management - Small Business category

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3 Top Rated Capabilities

3 Top Rated Features

Latest Award, 2024

2 Top Rated Capabilities

1 Top Rated Features

2023

Daylite Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Daylite.

89 Likeliness to Recommend

97 Plan to Renew

82 Satisfaction of Cost Relative to Value

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Emotional Footprint Overview

+83 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Daylite?

2% Negative

12% Neutral

86% Positive

Pros

Transparent
Trustworthy
Friendly Negotiation
Respectful

Feature Ratings

Average 82

Lead Management

87

Account and Contact Management

86

Customer Service Management

85

Collaboration

84

Sales Management

82

Activity and Workflow Management

82

Telephony and Call Center Management

81

Marketing Management

79

Analytics and Reporting

78

Quote Contract and Proposal

77

Mobile

76

Vendor Capability Ratings

Average 82

Vendor Support

89

Business Value Created

89

Ease of Implementation

83

Breadth of Features

83

Availability and Quality of Training

82

Ease of IT Administration

82

Quality of Features

81

Usability and Intuitiveness

80

Ease of Data Integration

77

Ease of Customization

77

Product Strategy and Rate of Improvement

76

Daylite Reviews

Romanta R.

Role: Sales Marketing
Industry: Manufacturing
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Sep 2022

Flawless CRM for Businesses.

Likeliness to Recommend

9 /10

What differentiates Daylite from other similar products?

Daylite is a program that facilitates communications between clients and business management to allow smooth business performance.

What is your favorite aspect of this product?

Daylite is a digital platform that brings ideas from all parts and allow communications to be strategic through thread discussions.

What do you dislike most about this product?

Daylite is highly engaging in bringing sustainable communications and there is affordability from the tool.

What recommendations would you give to someone considering this product?

Daylite has distinguished ways of creating elaborate and suitable communications plans. There is consistent and timely discussion among all business players.

Pros

Continually Improving Product
Reliable
Performance Enhancing
Inspires Innovation

Anna R.

Role: Sales Marketing
Industry: Other
Involvement: Business Leader or Manager

Validated Review

Verified Reviewer

Submitted Sep 2022

Dayite is a perfect CRM!

Likeliness to Recommend

7 /10

What differentiates Daylite from other similar products?

Daylite accomplishes what no alternative program that I have used can. It synchronizes all aspects of our communication, tasks, appointments, email, etc with every business opportunity. It links each email, text, letter, document, contact, and employee, involving those opportunities so that all members of my team are ready to work along at bringing each sales opportunity to a satisfactory close. And, the program is completely customizable to suit any organization in any industry.

What is your favorite aspect of this product?

Daylite permits me to effortlessly keep track of daily tasks, keep in touch with shoppers and specialize in new opportunities. Further, it allows me to spend my day far more with efficiency and focus on what’s most important-my consumer relationships. My day begins and ends with Daylite. I think about it as one of my most powerful tools for getting the foremost out of my business!

What do you dislike most about this product?

Typically there are so many prospects and so many features, that I don’t have time to learn them and perceive the way to use them – or if I even would like to! I simply don’t have the time as a sole business owner to not solely learn and add my own business, but, learn all the other package company programs fully.

What recommendations would you give to someone considering this product?

I experience fantastic management over all my data, commitments, opportunities, and projects. I currently excel at execution. There are fewer things on my mind because of Daylite’s automation features. I manage each of my business and family lives with Daylite, an integrated resolution for info management. I recommend it.

Pros

Helps Innovate
Performance Enhancing
Unique Features
Inspires Innovation

Michael D.J. E.

Role: Industry Specific Role
Industry: Other
Involvement: Business Leader or Manager

Validated Review

Verified Reviewer

Submitted Jun 2022

Software that integrates many Mac apps in 1 place.

Likeliness to Recommend

1 /10

What differentiates Daylite from other similar products?

Daylite was built for a Mac and works well with many Mac applications and Mac friendly applications. As a Mac user, its intuitive and works seemlessly across many applications and my devices. Love it!

What is your favorite aspect of this product?

Daylite Mail Assistant - Integrates your Mac Mailbox with Daylite. This allows you to easily tag e-mails to clients, projects, tasks, etc. into Daylite.

What do you dislike most about this product?

Currently, June 25, 2022, does not accept calendar invites from third parties that are repeating appointments. I'm sure they'll fix it soon!

What recommendations would you give to someone considering this product?

Enjoy its simplicity! If you are a Mac user, you should be both intuitive and easy to use!

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

How We Deliver

Daylite

What is Daylite?

Company Details

Need Assistance?

Awards & Recognition

Daylite Ratings

89 Likeliness to Recommend

97 Plan to Renew

82 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

+83 Net Emotional Footprint

How much do users love Daylite?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Lead Management Track and optimize prospective customers through lead generation, customer inquiry and capture, filtering, grading distribution, and contact/lead nurturing.

Account and Contact Management Customizable records with customer demographic information, account history, and billing information.

Customer Service Management Includes case and ticket management, automatic escalation rules, advanced resolution tools, multi-channel integration, and in-band response capabilities.

Collaboration Includes ability to view, share and direct work between co-workers in real or near real-time.

Sales Management Lead gen, pipeline management, team & geography-based assignment. Compensation & contract management. Ability to pull customer data from the social cloud.

Activity and Workflow Management Text or code-based and visual workflow designers.

Telephony and Call Center Management Computer-telephony integration for bringing call info into the CRM suite. Advanced call recording, scripting, queuing, and Interactive Voice Response (IVR).

Marketing Management Multi-channel campaign management and analytics, budget tracking, click-to-lead capabilities, and social property management, keyword mining, and analytics.

Analytics and Reporting Includes historical & real-time dashboard visualizations, detailed & summary reporting and easy data extraction for data analysis.

Quote Contract and Proposal Includes web portals, quoting capabilities, order tracking and fulfillment, and rapid deployment templates for e-commerce sites.

Mobile Ability to support multiple devices, OSes and platforms using mobile optimized, HTML-based web access and/or native applications.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Daylite Reviews

Romanta R.

Flawless CRM for Businesses.

Likeliness to Recommend

Pros

Anna R.

Dayite is a perfect CRM!

Likeliness to Recommend

Pros

Michael D.J. E.

Software that integrates many Mac apps in 1 place.

Likeliness to Recommend

Pros

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Title

Feature Ratings

Lead Management

Account and Contact Management

Customer Service Management

Collaboration

Sales Management

Activity and Workflow Management

Telephony and Call Center Management

Marketing Management

Analytics and Reporting

Quote Contract and Proposal

Mobile

Vendor Capability Ratings

Vendor Support

Business Value Created

Ease of Implementation

Breadth of Features

Availability and Quality of Training

Ease of IT Administration

Quality of Features

Usability and Intuitiveness

Ease of Data Integration

Ease of Customization

Product Strategy and Rate of Improvement