What is Crises Control?
Crises Control is an operational incident coordination platform that helps organisations communicate, coordinate and respond effectively during critical events. Our platform combines mass notification, incident management, task management, business continuity and operational threat intelligence in one solution. Organisations can send targeted alerts through SMS, email, push notifications, IVR and web alerts, coordinate response plans, assign tasks, track progress and maintain a clear audit trail. Crises Control also provides Public Alerting for communicating important information to people outside your organisation. The mobile app includes an SOS Panic Button for raising urgent alerts.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
91 Likeliness to Recommend
2
Since last award
100 Plan to Renew
88 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+95 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Crises Control?
Pros
- Helps Innovate
- Reliable
- Trustworthy
- Altruistic
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Scheduled Messaging
Conference Call Support
Multi-Language Support
Weather Alert
Location-Based Notification
Distribution Lists
Voice Recorded Alerts
Sequential Processing
Message Status Reporting
Contact Information Encryption
Scripting
Vendor Capability Ratings
Vendor Support
Usability and Intuitiveness
Availability and Quality of Training
Quality of Features
Breadth of Features
Business Value Created
Ease of Implementation
Ease of Customization
Product Strategy and Rate of Improvement
Ease of IT Administration
Ease of Data Integration
Crises Control Screenshots
Crises Control Videos
Crises Control Platform Overview | Operational Incident Coordination Platform
The Crises Control Dashboard
The Control Centre
Incident Manager
PING Mass Notification
SOS Panic Button
Crises Control Reviews
Stephanie E.
- Role: Sales Marketing
- Industry: Technology
- Involvement: End User of Application
Submitted Dec 2021
Easy to use and very important to have
Likeliness to Recommend
What differentiates Crises Control from other similar products?
Customer service is above and beyond. A very hardworking team passionate about their product.
What is your favorite aspect of this product?
Ease of use
What do you dislike most about this product?
Nothing really.
What recommendations would you give to someone considering this product?
If you have the business need, it's a no brainer. And we all should have this as a business need.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
- Role: C-Level
- Industry: Technology
- Involvement: Business Leader or Manager
Submitted Dec 2021
"Fantastic product!"
Likeliness to Recommend
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Michael R.
- Role: Information Technology
- Industry: Other
- Involvement: End User of Application
Submitted Mar 2021
A great system that helps us communicate better
Likeliness to Recommend
What differentiates Crises Control from other similar products?
Crises Control is easy to use with tons of features that make it easy to communicate instantaneously with all of our staff and clients via their mobile devices, saving our organization significant time and speeding the return to business.
What is your favorite aspect of this product?
Our aim of using Crises Control is to get information out clearly to our staff members and clients and prompt them to respond quickly. Crises Control delivered all that we needed. The intuitive user interface design makes it easy for users and admin to use swiftly. Everything is straightforward and no explanation is needed on what to do.
What do you dislike most about this product?
I have not experienced any setback with the product. I works great for our company.
What recommendations would you give to someone considering this product?
Since its implementation, we have placed a very high value on client feedback and our staff members. For me, Crises Control stands out because it continually strives to provide an easy-to-use, action-ready, business disruption solution.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing