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Creately

Creately

Composite Score
8.2 /10
CX Score
8.0 /10
Category
Creately
8.2 /10

What is Creately?

Creately is a visual workspace for brainstorming, planning, executing, and analyzing around projects. Its infinite canvas, powerful diagramming and drawing capabilities, along with real-time collaboration, enable teams to centralize documents, resources, tasks, and communication, creating a single source of truth for effective decision-making and increased productivity. It facilitates synchronous and asynchronous collaboration through in-app video conferencing, live mouse tracking and synced change previews, and comment discussion threads.

Company Details


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Awards & Recognition

Creately won the following awards in the Whiteboard Software category

Creately Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Creately.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

81 Likeliness to Recommend

76 Plan to Renew

71 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+80 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Creately?

3% Negative
24% Neutral
73% Positive

Pros

  • Reliable
  • Enables Productivity
  • Respectful
  • Caring

Feature Ratings

Average 78

Collaboration

81

Sticky Notes

80

Record, Save, and Export Canvases

79

Multimedia Content

79

Infinite Canvas

78

Role-Based Access

78

Surveys and Polling

77

Screen Sharing

77

Integration with Meeting Solutions

75

Annotation

75

Vendor Capability Ratings

Average 75

Ease of IT Administration

79

Ease of Implementation

78

Quality of Features

78

Vendor Support

76

Usability and Intuitiveness

76

Availability and Quality of Training

75

Ease of Data Integration

75

Business Value Created

74

Ease of Customization

74

Breadth of Features

72

Product Strategy and Rate of Improvement

72

Creately Screenshots

Creately Videos

Creately Reviews

  • Role: Operations
  • Industry: Manufacturing
  • Involvement: Business Leader or Manager
Validated Review
Anonymous Reviewer

Submitted Aug 2024

Ease to use but limited trial features to explore

Likeliness to Recommend

7 /10

Pros

  • Respectful
  • Reliable
  • Enables Productivity
  • Efficient Service

Javier R.

  • Role: Sales Marketing
  • Industry: Transportation
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Aug 2024

Easy to use, but a bit pricey

Likeliness to Recommend

9 /10

What differentiates Creately from other similar products?

Kind of graphics, friendly use, export projects. Dynamic at the moment to build work flows

What is your favorite aspect of this product?

Interfase and very intuitive

What do you dislike most about this product?

integration with other products

What recommendations would you give to someone considering this product?

More technical support please

Pros

  • Enables Productivity
  • Helps Innovate
  • Continually Improving Product
  • Saves Time

Jennifer D.

  • Role: C-Level
  • Industry: Technology
  • Involvement: Initial Implementation
Validated Review
Verified Reviewer

Submitted Aug 2024

Easy to use, but a but pricey for us.

Likeliness to Recommend

10 /10

What differentiates Creately from other similar products?

It had better options than Canva.

What is your favorite aspect of this product?

It had great templates.

What do you dislike most about this product?

The price..

What recommendations would you give to someone considering this product?

If you can afford it, it is a great product to use for visual org charts.

Pros

  • Helps Innovate
  • Security Protects
  • Reliable
  • Performance Enhancing

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