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Coupa Strategic Sourcing Logo
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Coupa Software

Coupa Strategic Sourcing

Composite Score
7.0 /10
CX Score
7.1 /10
Category
Coupa Strategic Sourcing
7.0 /10

What is Coupa Strategic Sourcing?

Uncover new sourcing opportunities. Consolidate your spend. Choose the right suppliers. Turn paper savings into cash savings with every purchase.

Company Details


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Awards & Recognition

Coupa Strategic Sourcing won the following awards in the Strategic Sourcing category

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Coupa Strategic Sourcing Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Coupa Strategic Sourcing.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

78 Likeliness to Recommend

84 Plan to Renew

78 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+69 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Coupa Strategic Sourcing?

11% Negative
16% Neutral
73% Positive

Pros

  • Reliable
  • Respectful
  • Trustworthy
  • Caring

Feature Ratings

Average 72

Procurement Management

80

Contract Management

77

Workflow Management

75

Spend Analysis

74

Communications

71

Supplier Management

70

Auction Management

70

Catalog Management

69

Capacity Management

69

Market Assessment

69

ERFx

68

Vendor Capability Ratings

Average 73

Business Value Created

77

Ease of Data Integration

75

Product Strategy and Rate of Improvement

75

Availability and Quality of Training

75

Usability and Intuitiveness

74

Vendor Support

74

Breadth of Features

73

Ease of Implementation

73

Quality of Features

71

Ease of IT Administration

70

Ease of Customization

70

Coupa Strategic Sourcing Reviews

Tolulope L.

  • Role: Sales Marketing
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jun 2021

Great for employers but tedious for employees

Likeliness to Recommend

4 /10

What differentiates Coupa Strategic Sourcing from other similar products?

Coupa is great at providing approvers with a synopsis of the details of a purchase order

What is your favorite aspect of this product?

Coupa helps ensure virtually all purchase orders are in compliance with company policies

What do you dislike most about this product?

There are too many notification options for users to manage

What recommendations would you give to someone considering this product?

Coupa is well suited for making sure that purchase orders are in compliance with company policies. It is great for imposing specific requirements on how purchase orders are processed. The UI of Coupa is however not very intuitive

Pros

  • Reliable
  • Fair
  • Security Protects
  • Trustworthy

Cons

  • Less Productive
  • Inhibits Innovation
  • Slower Product Innovation

Scott C.

  • Role: Vendor Management
  • Industry: Retail
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Jun 2021

The Gold Standard of Procurement Software Suites

Likeliness to Recommend

10 /10

What differentiates Coupa Strategic Sourcing from other similar products?

Coupa has quickly become the Industry Standard with literally no peer. The tool has continued to evolve and improve since I first started using it in 2015-especially around Coupa Pay, Sourcing, and Analytics. The data Coupa provides to Procurement Leaders allows for tremendous Spend Under Management.

What is your favorite aspect of this product?

Contracts, catalogs, the Coupa Supplier Portal, and data analytics.

What do you dislike most about this product?

Some of the legacy data tables are siloed which limits a small fraction of the reporting. It's a small irritant at times.

What recommendations would you give to someone considering this product?

The value this tool brings is unparalleled in the Procurement realm. The ROI is quick, integration and launch is very straight forward, and the chance of your internal users not adopting/using it is nearly non-existent. I don't know anyone in Procurement who doesn't admire this tool.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Cedric L.

  • Role: C-Level
  • Industry: Entertainment
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Jun 2021

Good UX but not evolution on core procurement

Likeliness to Recommend

7 /10

What differentiates Coupa Strategic Sourcing from other similar products?

The UX and easy to use is still a big differentiator from Coupa

What is your favorite aspect of this product?

UX is really their value

What do you dislike most about this product?

the way vendors data are managed are absolutely not relevant for 2021. Administration is very complex where the tool seems to be very easy to use for end users.

What recommendations would you give to someone considering this product?

Making sure you have strong skills in the integration team and do not let you IT to drive. Be very cautious on customization by thinking how you will maintain after.

Pros

  • Reliable
  • Saves Time
  • Performance Enhancing
  • Enables Productivity

Cons

  • Vendor's Interest First
  • Less Friendly Negotiation
  • Slower Product Innovation

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