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Conga

Conga Contracts

Composite Score
7.4 /10
CX Score
7.7 /10
Category
Conga Contracts
7.4 /10

What is Conga Contracts?

Conga Contracts is a hybrid contract lifecycle management (CLM) solution that helps organizations to generate, track, maintain and report on different business contracts. With our intelligent contracts solution, it’s easier than ever to draft, negotiate, approve, store, and analyze every agreement.

Company Details


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Awards & Recognition

Conga Contracts won the following awards in the Contract Lifecycle Management category

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Conga Contracts Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Conga Contracts.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

76 Likeliness to Recommend

1
Since last award

91 Plan to Renew

1
Since last award

76 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+83 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Conga Contracts?

8% Negative
9% Neutral
83% Positive

Pros

  • Friendly Negotiation
  • Inspires Innovation
  • Transparent
  • Client's Interest First

Feature Ratings

Average 77

E-Signature

87

Workflow

79

Clause Management

78

Contract Authoring

78

Contract Approval

77

Reporting Analytics

77

Searchable Repository

75

Redlining

75

OCR Support

74

Integration

74

Obligation Management

72

Vendor Capability Ratings

Average 75

Ease of Implementation

82

Ease of Data Integration

81

Quality of Features

79

Business Value Created

78

Breadth of Features

76

Ease of Customization

76

Usability and Intuitiveness

76

Product Strategy and Rate of Improvement

76

Vendor Support

72

Ease of IT Administration

72

Availability and Quality of Training

71

Conga Contracts Reviews

Chelsea E.

  • Role: Consultant
  • Industry: Consulting
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Oct 2023

Great for contract templates

Likeliness to Recommend

8 /10

What differentiates Conga Contracts from other similar products?

The ease of adding templates for contracts

What is your favorite aspect of this product?

The templates

What do you dislike most about this product?

The search ability can be difficult

What recommendations would you give to someone considering this product?

To use for easy contract creation

Bart N.

  • Role: Operations
  • Industry: Gaming and Hospitality
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jun 2023

Cumbersome, and behind on AI implementation

Likeliness to Recommend

6 /10

What differentiates Conga Contracts from other similar products?

Lower cost, easier to implement.

What is your favorite aspect of this product?

It's very similar to Salesforce

What do you dislike most about this product?

It lacks AI implementation. For examples, I haven't seen a repository of clauses. Product could offer AI integration wherein the redlined document could be easy to locate and dealt with. The product could even offer suggestions to different counsel. For example, let's assume, the company (vendor) has an NDA template that refers to California as the governing jurisdiction. However, an attorney may allow New York, UK, etc. to replace the specific venue. If attorney's are allowed to choose these prerequisites, the counterparty could just plug away to their liking and this would reduce the back and forth between entities and save a lot of time

What recommendations would you give to someone considering this product?

Research what you like and what you envision your company's future. Consider the complexity of the software versus the capabilities of your entire organization.

Pros

  • Respectful
  • Efficient Service
  • Saves Time

Cons

  • Less Effective Service
  • Less Caring

Pierre-Richard R.

  • Role: Information Technology
  • Industry: Other
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Jun 2023

Fantastic product and did what we needed to have.

Likeliness to Recommend

8 /10

What differentiates Conga Contracts from other similar products?

We haven't tried anything else.

What is your favorite aspect of this product?

Ease of administering

What do you dislike most about this product?

Price but it was worth it.

What recommendations would you give to someone considering this product?

Try it first.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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