
What is Conceptboard?
Conceptboard is the secure solution for digital collaboration. The visual collaboration tool from Germany enables teams to work together on complex projects quickly, intuitively and from anywhere. Conceptboard replaces whiteboards in meeting rooms with an innovative, always available, unlimited digital workspace - GDPR compliant and with the highest data protection standards. Government institutions worldwide rely on Conceptboard and trust in the highest data protection standards and certifications.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
88 Likeliness to Recommend
100 Plan to Renew
86 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
- Product Experience:
- 95%
- Negotiation and Contract:
- 96%
- Conflict Resolution:
- 97%
- Strategy & Innovation:
- 96%
- Service Experience:
- 97%
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+95 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Conceptboard?
Pros
- Enables Productivity
- Respectful
- Fair
- Trustworthy
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Sticky Notes
Collaboration
Infinite Canvas
Role-Based Access
Surveys and Polling
Annotation
Screen Sharing
Record, Save, and Export Canvases
Integration with Meeting Solutions
Multimedia Content
Vendor Capability Ratings
Usability and Intuitiveness
Quality of Features
Availability and Quality of Training
Vendor Support
Ease of Implementation
Ease of Data Integration
Ease of IT Administration
Breadth of Features
Business Value Created
Ease of Customization
Product Strategy and Rate of Improvement
Conceptboard Reviews

Trevor H.
- Role: Information Technology
- Industry: Other
- Involvement: End User of Application
Submitted May 2024
Conceptboard: Connectivity
Likeliness to Recommend
What differentiates Conceptboard from other similar products?
Audio/video connectivity and storage services, such as Google Drive.
What is your favorite aspect of this product?
I like its connectivity and good support with other applications and services....
What do you dislike most about this product?
I don't dislike it at all.
What recommendations would you give to someone considering this product?
It is a very capable tool, with good easy-to-use functions, it combines diagramming aspects and video conferencing tools in a great collaboration platform
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing

Manuel H.
- Role: Sales Marketing
- Industry: Entertainment
- Involvement: End User of Application
Submitted May 2024
Journey Strategic: Mapping Customer Experiences
Likeliness to Recommend
What differentiates Conceptboard from other similar products?
Conceptboard’s infinite canvas and diverse set of templates empower managers to create detailed and dynamic customer journey maps. These maps can show every stage of the customer journey, from awareness to advocacy, and highlight important points for targeted outreach.
What is your favorite aspect of this product?
I can map out customer journeys using Conceptboard, which helps me reach customers in the right way. This helps me understand customers better and make more successful campaigns. The platform lets cross-functional teams work together to create and improve customer journey maps, ensuring alignment and consistency across all marketing efforts. Its easy-to-use interface and drag-and-drop functionality make it easy to visualize complex customer interactions and pathways.
What do you dislike most about this product?
While Conceptboard is great for collaborative mapping, its analytics could be improved. Tracking engagement and customer interactions in the platform would give deeper insights, so we can make more data-driven adjustments to marketing strategies.
What recommendations would you give to someone considering this product?
I’ve used Conceptboard to chart customer journeys. The platform’s tools have helped me identify and analyze key touchpoints, so our marketing is timely and impactful. Conceptboard’s collaborative environment has helped us work together, so we understand customer behaviors and preferences. While more analytics features would be helpful, Conceptboard is still a key tool for engaging customers and building stronger relationships.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing

Tolani B.
- Role: Student Academic
- Industry: Education
- Involvement: End User of Application
Submitted Jun 2025
Simple but Limited: Conceptboard Gets the Basics R
Likeliness to Recommend
What differentiates Conceptboard from other similar products?
Its ease of use and clean interface stand out, though features are basic.
What is your favorite aspect of this product?
The intuitive whiteboard layout that simplifies visual collaboration.
What do you dislike most about this product?
Lack of offline access and limited advanced features.
What recommendations would you give to someone considering this product?
Great for simple collaboration needs, but not ideal for complex workflows.
Pros
- Saves Time
- Acts with Integrity
- Appreciates Incumbent Status
- Security Protects