What is Commio?
Commio delivers a better way to power voice and text messaging in the cloud. Get up and running fast with their integrated thinQ io portal or flexible APIs. Commio makes it easy to bring your own 40 high-quality carriers to Twilio, Nexmo, Plivo, SignalWire or any SIP connection.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
90 Likeliness to Recommend
96 Plan to Renew
88 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+89 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Commio?
Pros
- Trustworthy
- Respectful
- Acts with Integrity
- Enables Productivity
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Communication APIs
Online Cloud Platform
MMS API
Drag and Drop User Interface
Code Libraries
Cloud Integration
Integration APIs
AI Engine for CPaaS
WebRTC-based Calling
Software Development Kit
Vendor Capability Ratings
Ease of Implementation
Ease of IT Administration
Vendor Support
Breadth of Features
Business Value Created
Usability and Intuitiveness
Ease of Data Integration
Ease of Customization
Quality of Features
Product Strategy and Rate of Improvement
Availability and Quality of Training
Commio Reviews
Allison C.
- Role: Operations
- Industry: Technology
- Involvement: IT Development, Integration, and Administration
Submitted Sep 2022
ThinQ is an amazing and affordable platform.
Likeliness to Recommend
What differentiates Commio from other similar products?
The service is extremely reliable, with sensible management tools. Any issues or queries we’ve been quickly resolved by their support team. Our Account Manager Pete Sweeney is a nice advocate for us whenever we need a little extra help beyond the scope of a support team. They need a very deep understanding of the new 10DLC/A2P regulations and they are a good advocate for us in the whole process.
What is your favorite aspect of this product?
I prefer however straightforward it is to port numbers over, manage them, and set up sites all in a similar place. Straightforward to view tickets moreover when we run into problems throughout ports. ThinQ is extremely user-friendly, however, they also offer great support if you wish assistance with any of its features. Additionally, we have had only a few problems, but when we have both the sales and support team have been very transparent.
What do you dislike most about this product?
There isn’t much that I don’t like regarding Thinq, if I had to decide, then I'd say that some of the fields might be better and they might create it easier to get ahold of individuals when running into issues.
What recommendations would you give to someone considering this product?
Their support individuals at each level are knowledgeable and helpful, not simply ‘trying to help but helping. Fast and with proficiency even when it needs going to great lengths. Price is a big benefit since we’ve got all of these carriers to us it ends up reducing the term prices by a lot. Portal is straightforward to use for buying numbers. Porting numbers is easy as well. Reporting is straightforward to use. Support is outstanding and always accessible.
Pros
- Helps Innovate
- Performance Enhancing
- Effective Service
- Altruistic
- Role: C-Level
- Industry: Technology
- Involvement: Business Leader or Manager
Submitted Feb 2022
A reliable service for sending text messages.
Likeliness to Recommend
Pros
- Caring
- Respectful
- Reliable
- Effective Service
Cons
- Slower Product Innovation
- Commodity Features
- Charges for Enhancements
Andreas L.
- Role: C-Level
- Industry: Telecommunications
- Involvement: IT Leader or Manager
Submitted Jan 2022
ILECs and CLECs WISHED they could be thinQ!
Likeliness to Recommend
What differentiates Commio from other similar products?
Most definitely they're toll-free and voice routing services whereby we can clearly choose the voice carriers. This level of transparency is not offered by any other top reseller in the industry and is by far the most important for us. The Dynamic failover routing has helped mitigate on numerous occasions outages.
What is your favorite aspect of this product?
Again it will be about the cal routing along with the deep analytics we can retrieve on a per-call basis.
What do you dislike most about this product?
Pricing still needs to be better vs some of their peers
What recommendations would you give to someone considering this product?
Great value for those resellers or telephone integrators that are delivering VOIP telephony services for their phone systems and do not want the bureacratic red ATP that comes along with dealing with ILEcs and CLECs. thinQ does it so much better!
Pros
- Helps Innovate
- Trustworthy
- Unique Features
- Efficient Service
