What is Commio?
Commio delivers a better way to power voice and text messaging in the cloud. Get up and running fast with their integrated thinQ io portal or flexible APIs. Commio makes it easy to bring your own 40 high-quality carriers to Twilio, Nexmo, Plivo, SignalWire or any SIP connection.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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90 Likeliness to Recommend
96 Plan to Renew
87 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
+88 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Commio?
Pros
- Trustworthy
- Respectful
- Acts with Integrity
- Enables Productivity
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Communication APIs
Integration APIs
Online Cloud Platform
MMS API
Code Libraries
Cloud Integration
Drag and Drop User Interface
Software Development Kit
AI Engine for CPaaS
WebRTC-based Calling
Vendor Capability Ratings
Ease of Implementation
Ease of IT Administration
Vendor Support
Business Value Created
Breadth of Features
Usability and Intuitiveness
Ease of Data Integration
Ease of Customization
Quality of Features
Product Strategy and Rate of Improvement
Availability and Quality of Training
Commio Reviews
- Role: C-Level
- Industry: Technology
- Involvement: Business Leader or Manager
Submitted Feb 2022
A reliable service for sending text messages.
Likeliness to Recommend
Pros
- Caring
- Respectful
- Reliable
- Effective Service
Cons
- Slower Product Innovation
- Commodity Features
- Charges for Enhancements
Andreas L.
- Role: C-Level
- Industry: Telecommunications
- Involvement: IT Leader or Manager
Submitted Jan 2022
ILECs and CLECs WISHED they could be thinQ!
Likeliness to Recommend
What differentiates Commio from other similar products?
Most definitely they're toll-free and voice routing services whereby we can clearly choose the voice carriers. This level of transparency is not offered by any other top reseller in the industry and is by far the most important for us. The Dynamic failover routing has helped mitigate on numerous occasions outages.
What is your favorite aspect of this product?
Again it will be about the cal routing along with the deep analytics we can retrieve on a per-call basis.
What do you dislike most about this product?
Pricing still needs to be better vs some of their peers
What recommendations would you give to someone considering this product?
Great value for those resellers or telephone integrators that are delivering VOIP telephony services for their phone systems and do not want the bureacratic red ATP that comes along with dealing with ILEcs and CLECs. thinQ does it so much better!
Pros
- Helps Innovate
- Trustworthy
- Unique Features
- Efficient Service
David N.
- Role: Information Technology
- Industry: Telecommunications
- Involvement: IT Leader or Manager
Submitted Jan 2022
Excellent support. Great tech. Solid APIs.
Likeliness to Recommend
What differentiates Commio from other similar products?
Self-service ability to build trunks and associate selective down-stream carriers for routing/termination gives fine-grained control. Good diagnostic visibility. Great DID acquisition process. Full suite of APIs.
What is your favorite aspect of this product?
Support team is exceptional: Responsive, intelligent and US-based.
What do you dislike most about this product?
International termination rates could be more competitive.
What recommendations would you give to someone considering this product?
Give them a chance. They quickly became my favorite telecom provider to deal with. Hopefully they remain the same.
Pros
- Helps Innovate
- Reliable
- Performance Enhancing
- Enables Productivity