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Cleo

Cleo Integration Cloud

Composite Score
8.3 /10
CX Score
8.7 /10
Category
Cleo Integration Cloud
8.3 /10

What is Cleo Integration Cloud?

Cleo Integration Cloud (CIC) is a cloud-based integration platform, purpose-built to design, build, operate and optimize critical ecosystem integration processes. The CIC platform brings end-to-end integration visibility across EDI, non-EDI, and API integrations that gives technical and business users the confidence to rapidly onboard trading partners, enable integration between applications, and accelerate revenue-generating business processes. On the platform, businesses have the choice of self-service, managed services, or a blended approach – ensuring complete flexibility and control over their integration strategy.

Company Details


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Awards & Recognition

Cleo Integration Cloud won the following awards in the Data Integration category

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Cleo Integration Cloud Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Cleo Integration Cloud.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

87 Likeliness to Recommend

1
Since last award

97 Plan to Renew

3
Since last award

88 Satisfaction of Cost Relative to Value

3
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Cleo Integration Cloud?

0% Negative
1% Neutral
99% Positive

Pros

  • Acts with Integrity
  • Continually Improving Product
  • Helps Innovate
  • Client's Interest First

Feature Ratings

Average 84

Data Virtualization

91

iPaaS

90

Data Quality Profiling and Cleansing

90

API Management and Orchestration

90

Synchronization and Replication

90

Metadata Management

89

Data Security

86

Real Time Integration

86

Exception Handling and Notifications

82

Multi Channel Support

82

Batch Integration

80

Vendor Capability Ratings

Average 85

Quality of Features

90

Ease of Implementation

90

Product Strategy and Rate of Improvement

89

Business Value Created

89

Ease of Data Integration

88

Availability and Quality of Training

86

Usability and Intuitiveness

83

Breadth of Features

83

Ease of IT Administration

83

Ease of Customization

80

Vendor Support

77

Cleo Integration Cloud Reviews

David F.

  • Role: Operations
  • Industry: Manufacturing
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jul 2022

Process optimization for cloud integration.

Likeliness to Recommend

9 /10

What differentiates Cleo Integration Cloud from other similar products?

CLEO has enabled us to make significant improvements in maintaining control of all our data. With CLEO, we can transmit files conveniently and securely, and we can also have better decision-making management in order to have more full business information. Finally, this program is just what we needed in our business. It is a really useful tool for our team since it is highly practical and works well. During the time we have been using this service, it has provided us with an amazing experience, and we now feel quite comfortable with Cleo Integration Cloud.

What is your favorite aspect of this product?

It is the most effective method for transferring files while maintaining strong security requirements. One of the reasons I think this program is perfect for individuals is that it gives them complete control and visibility over their data at all times. The program includes excellent features like as access restrictions, encryption, real-time synchronization, drag and drop, workflow management, messaging, and search filtering. It provides all of the conditions for users to operate comfortably and efficiently. This approach is excellent for enhancing decision-making, strengthening partner connections, and ensuring company continuity.

What do you dislike most about this product?

The program has a high learning curve, and it may take some time for new users to acclimate to the interface, but once you get the feel of it, it is quite straightforward to work with. The CLEO documentation method is pretty rudimentary; nevertheless, I feel that the software's creators have a great capacity to improve the documentation so that it is much more complete while working.

What recommendations would you give to someone considering this product?

In my humble opinion, CLEO Integration is the best option that people can choose for their company; the service provides a very reliable system with high performance so that its users can have the greatest possible peace of mind about their data in the company; it provides a very complete security system and is very easy to implement; and its great customization capacity is what makes it an ideal software for anyone.

Pros

  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Enables Productivity

Francisco R.

  • Role: Operations
  • Industry: Manufacturing
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jul 2022

Modern EDI platform very easy to use.

Likeliness to Recommend

9 /10

What differentiates Cleo Integration Cloud from other similar products?

We receive a large number of documents in a single day. All of these documents support a variety of transactions, ranging from XML to EDI. We work with 110, 315, 5850, 997, and many other numbers. As a result, we need a mapping, communication, and messaging platform that allows us to efficiently evaluate our data. We needed to upgrade our infrastructure and the apps we were using to manage our business's data transmission and data transformation operations. Our EDI technology was old, resulting in service outages and a lack of flexibility to match our trade partners' current business demands.

What is your favorite aspect of this product?

Cleo is a B2B platform with several connection and transformation possibilities. This wide platform allows our company to upgrade its existing data transmission and data transformation capabilities by allowing a slew of new features to interact with our trade partners. Cleo is compatible with our ecosystem. It searches the market for emerging trends and then suggests them. The real-time insights provided by Cleo Integration Cloud now affect our decision-making. Furthermore, we can address difficulties faster and take advantage of technological and operational synergy, which strengthens every function in our line of work.

What do you dislike most about this product?

It is easy to use because the program is not based on coding but on existing standards and reusable templates. It also supports all communication methods and protocols. However in some circumstances, Cleo still requires a premise infrastructure to be employed for the greatest overall platform performance.

What recommendations would you give to someone considering this product?

If you have a larger deployment, make sure to consider the business effect and the experience of your business partners during the deployment and migration project. Cleo makes mapping, communication, market analysis, and real-time decision making so much easier. You may quickly engage with many resources, avoiding the need to spend money on outsourcing. You may also get a bundle of all B2B platforms in one. All of these things are necessary for a successful business. Cleo Integration Cloud has shown to be beneficial in logistics. Give it a go, and you'll be pleased with the outcomes.

Pros

  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Enables Productivity

Janine W.

  • Role: Operations
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jul 2022

Excellent software with great integration capacity

Likeliness to Recommend

9 /10

What differentiates Cleo Integration Cloud from other similar products?

Cleo Integration Cloud is used by our firm for EDI to XML/Flat File to Flat File/Conversions and vice versa. Mapping builds are simple and do not need a thorough grasp of back-end code. File transfers are facilitated by pre-existing adapters for other CLEO products such as Harmony. The major advantage is the amount of time we have saved by eliminating manual operations that can now be completed using Cleo products.

What is your favorite aspect of this product?

It employs an excellent technique for project sharing and team collaboration in conjunction with a cloud repository. It is simple to discover how maps and integrations are made if you spend enough time in Clary Studio. The nicest thing about cleo Integration Cloud is that it provides a one-stop shop for all of our integration needs. Using many pieces of software for data transportation and translation might be time-consuming. Everything can now be done in one spot thanks to the CIC. This leads in a shorter learning curve and, as a result, less time required to get trading partners on board.

What do you dislike most about this product?

There is less control than when utilizing independent and local CLEO apps. There are always trade-offs, but when CIC is so much superior, I don't see this as a major disadvantage. The amount of customizing you can make in the CLEO panels is limited. Clarify and Harmony (VL Trader) data is written to distinct databases, preventing the panels from producing the most accurate SLAs. This is not a problem with the Cleo Hosted Cleo Integration Cloud. Cleo Cockpit is a dashboard display that has a new type of data acknowledgement and delivers maximum visibility on one screen.

What recommendations would you give to someone considering this product?

Discuss your requirements and any queries you may have with Cleo sales staff. Conduct enough research on current market items. This may be one of the greatest service providers I've ever worked with. They are customer-focused and communicate with us on a frequent basis to ensure that the product satisfies our requirements. When you want to take your EDI integrations to the next level, this is the tool you employ.

Pros

  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Enables Productivity

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