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Cleo

Cleo Integration Cloud

Composite Score
8.3 /10
CX Score
8.7 /10
Category
Cleo Integration Cloud
8.3 /10

What is Cleo Integration Cloud?

Cleo Integration Cloud (CIC) is a cloud-based integration platform, purpose-built to design, build, operate and optimize critical ecosystem integration processes. The CIC platform brings end-to-end integration visibility across EDI, non-EDI, and API integrations that gives technical and business users the confidence to rapidly onboard trading partners, enable integration between applications, and accelerate revenue-generating business processes. On the platform, businesses have the choice of self-service, managed services, or a blended approach – ensuring complete flexibility and control over their integration strategy.

Company Details


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Awards & Recognition

Cleo Integration Cloud won the following awards in the Data Integration category

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Cleo Integration Cloud Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Cleo Integration Cloud.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

87 Likeliness to Recommend

1
Since last award

97 Plan to Renew

3
Since last award

88 Satisfaction of Cost Relative to Value

3
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Cleo Integration Cloud?

0% Negative
1% Neutral
99% Positive

Pros

  • Acts with Integrity
  • Continually Improving Product
  • Helps Innovate
  • Client's Interest First

Feature Ratings

Average 84

Data Virtualization

91

iPaaS

90

Data Quality Profiling and Cleansing

90

API Management and Orchestration

90

Synchronization and Replication

90

Metadata Management

89

Data Security

86

Real Time Integration

86

Exception Handling and Notifications

82

Multi Channel Support

82

Batch Integration

80

Vendor Capability Ratings

Average 85

Quality of Features

90

Ease of Implementation

90

Product Strategy and Rate of Improvement

89

Business Value Created

89

Ease of Data Integration

88

Availability and Quality of Training

86

Usability and Intuitiveness

83

Breadth of Features

83

Ease of IT Administration

83

Ease of Customization

80

Vendor Support

77

Cleo Integration Cloud Reviews

Kilmer M.

  • Role: C-Level
  • Industry: Finance
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Sep 2021

Management optimization.

Likeliness to Recommend

8 /10

What differentiates Cleo Integration Cloud from other similar products?

It allowed us to streamline financial analysis processes and share real-time updates with colleagues and our work group.

What is your favorite aspect of this product?

What I like most are the customizable real-time reports that allow me to monitor all the transactions that go through my department.

What do you dislike most about this product?

I can't think of anything wrong.

What recommendations would you give to someone considering this product?

Coordinated implementation with the customer service team is highly recommended.

Pros

  • Helps Innovate
  • Reliable
  • Saves Time
  • Fair

Richard S.

  • Role: Industry Specific Role
  • Industry: Energy
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Sep 2021

Agile and efficient.

Likeliness to Recommend

9 /10

What differentiates Cleo Integration Cloud from other similar products?

It is a way to accelerate collaboration between departments and establish security parameters for sensitive information. It allows to control access and exit by blocking users by level of access.

What is your favorite aspect of this product?

What I like the most is to be able to automate different processes, making my work easier.

What do you dislike most about this product?

There is nothing I don't like.

What recommendations would you give to someone considering this product?

The tools to visualize reports and data are very effective, it helps you to broaden your perspective and make the best decision.

Pros

  • Helps Innovate
  • Efficient Service
  • Inspires Innovation
  • Caring

Mauro B.

  • Role: Information Technology
  • Industry: Apparel
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Sep 2021

CLEO Integration Cloud An Excellent Product

Likeliness to Recommend

10 /10

What differentiates Cleo Integration Cloud from other similar products?

Without a clear knowledge of the offerings of other vendors at this time....I know that when we initially decided on CLEO as our solution provider, they were aggressive in pricing, they were really improving the software and working on new features which they delivered in really acceptable if not excellent time frames and are constantly working to raise the bar and add useful features without just bloating all aspects of it.

What is your favorite aspect of this product?

CLEO interfaces are intuitive and easy to understand for the most part and their support is hands down some of the best we have experienced in my IT team working with many different vendors of different software solutions.

What do you dislike most about this product?

Like other vendors, CLEO has also been pushing towards subscription model which renders existing perpetual licensing somewhat useless though at the time the agreement was made it seemed a much better deal. But this is the direction most software vendors have moved and it helps pay for constant improvements and additional features.

What recommendations would you give to someone considering this product?

I would highly recommend seriously considering CLEO for all you data transformation and EDI needs, including working across varying formats or pulling/pushing from/to API or a wide variety of data sharing techniques. It really is the data tranfer multi-tool.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Cons

  • Charges for Enhancements

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