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Cleo

Cleo Integration Cloud

Composite Score
8.3 /10
CX Score
8.7 /10
Category
Cleo Integration Cloud
8.3 /10

What is Cleo Integration Cloud?

Cleo Integration Cloud (CIC) is a cloud-based integration platform, purpose-built to design, build, operate and optimize critical ecosystem integration processes. The CIC platform brings end-to-end integration visibility across EDI, non-EDI, and API integrations that gives technical and business users the confidence to rapidly onboard trading partners, enable integration between applications, and accelerate revenue-generating business processes. On the platform, businesses have the choice of self-service, managed services, or a blended approach – ensuring complete flexibility and control over their integration strategy.

Company Details


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Awards & Recognition

Cleo Integration Cloud won the following awards in the Data Integration category

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Cleo Integration Cloud Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Cleo Integration Cloud.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

87 Likeliness to Recommend

1
Since last award

97 Plan to Renew

3
Since last award

88 Satisfaction of Cost Relative to Value

3
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Cleo Integration Cloud?

0% Negative
1% Neutral
99% Positive

Pros

  • Acts with Integrity
  • Continually Improving Product
  • Helps Innovate
  • Client's Interest First

Feature Ratings

Average 84

Data Virtualization

91

iPaaS

90

Data Quality Profiling and Cleansing

90

API Management and Orchestration

90

Synchronization and Replication

90

Metadata Management

89

Data Security

86

Real Time Integration

86

Exception Handling and Notifications

82

Multi Channel Support

82

Batch Integration

80

Vendor Capability Ratings

Average 85

Quality of Features

90

Ease of Implementation

90

Product Strategy and Rate of Improvement

89

Business Value Created

89

Ease of Data Integration

88

Availability and Quality of Training

86

Usability and Intuitiveness

83

Breadth of Features

83

Ease of IT Administration

83

Ease of Customization

80

Vendor Support

77

Cleo Integration Cloud Reviews

Jack R.

  • Role: Information Technology
  • Industry: Transportation
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Sep 2021

Fast cloud platform

Likeliness to Recommend

9 /10

What differentiates Cleo Integration Cloud from other similar products?

Cleo is an opensource platform that is fast & reliable.

What is your favorite aspect of this product?

My favorite thing about Cleo is that it is easy to use and is always offering new updates unlike others who provide a similar service.

What do you dislike most about this product?

The error logs are hard to understand except if you are a pro.

What recommendations would you give to someone considering this product?

I recommend that you use Cleo integration cloud as it is an opensource platform that will integrate with your current products.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Mark P.

  • Role: Finance
  • Industry: Manufacturing
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Sep 2021

Robust platform that modernizes cloud integration

Likeliness to Recommend

8 /10

What differentiates Cleo Integration Cloud from other similar products?

Cleo Integration Cloud is a solution that offers versatility in end-to-end business process visibility. It has generated optimal solutions in our company to integrate and solve most of our order processing, logistics, inventory and accounting functions. It enables transparent, efficient and fluid digital commerce, minimizes time to market and dramatically increases profits. It provides flexibility and a high capacity to adapt to our current business needs.

What is your favorite aspect of this product?

The user interface is easy to understand and simple to use. Our partners are incorporated into the system very quickly and the data exchange is very fluid. It has a centralized administration console that offers us efficient monitoring of EDI performance. Provides easy configuration of rule validation at the partner level. It allows to process large volumes of work and have control of sending data at a specific time. Its technical staff provide extensive support and expertise to maximize outreach, ease implementation and deployment.

What do you dislike most about this product?

You can expand your automation capabilities, and your cost is significantly high compared to similar solutions.

What recommendations would you give to someone considering this product?

I recommend the implementation for its ability to provide better visibility of the order process flow and facilitate the integration of our communication processes with customers and improve our e-commerce.

Pros

  • Helps Innovate
  • Reliable
  • Trustworthy
  • Caring

Jenna F.

  • Role: Operations
  • Industry: Apparel
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Sep 2021

Fantastic Technical Team

Likeliness to Recommend

10 /10

What differentiates Cleo Integration Cloud from other similar products?

I love the dashboard functionality and at a glance review of daily tasks.

What is your favorite aspect of this product?

Ease of use, and the Cleo support team.

What do you dislike most about this product?

I have not come across anything as of yet that i dislike.

What recommendations would you give to someone considering this product?

Do it! It has been one of the easiest part of our system implementations. The Cleo team is extremely knowledgeable and helpful. they go above and beyond to create a seamless integration with other systems and to make sure everything is up to our standards.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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