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Cleo Integration Cloud Logo
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Cleo

Cleo Integration Cloud

Composite Score
7.9 /10
CX Score
8.3 /10
Category
Cleo Integration Cloud
7.9 /10

What is Cleo Integration Cloud?

Cleo Integration Cloud (CIC) is a cloud-based integration platform, purpose-built to design, build, operate and optimize critical ecosystem integration processes. The CIC platform brings end-to-end integration visibility across EDI, non-EDI, and API integrations that gives technical and business users the confidence to rapidly onboard trading partners, enable integration between applications, and accelerate revenue-generating business processes. On the platform, businesses have the choice of self-service, managed services, or a blended approach – ensuring complete flexibility and control over their integration strategy.

Company Details


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Awards & Recognition

Cleo Integration Cloud won the following awards in the Data Integration category

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Cleo Integration Cloud Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Cleo Integration Cloud.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

87 Likeliness to Recommend

97 Plan to Renew

87 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Cleo Integration Cloud?

3% Negative
1% Neutral
96% Positive

Pros

  • Acts with Integrity
  • Helps Innovate
  • Continually Improving Product
  • Client's Interest First

Feature Ratings

Average 81

iPaaS

89

Data Virtualization

88

Metadata Management

85

API Management and Orchestration

84

Synchronization and Replication

84

Data Quality Profiling and Cleansing

83

Real Time Integration

82

Data Security

82

Multi Channel Support

81

Exception Handling and Notifications

79

Administrative Features

78

Vendor Capability Ratings

Average 82

Ease of Data Integration

87

Quality of Features

87

Ease of Implementation

85

Business Value Created

85

Product Strategy and Rate of Improvement

85

Availability and Quality of Training

83

Breadth of Features

82

Ease of IT Administration

80

Usability and Intuitiveness

79

Ease of Customization

78

Vendor Support

75

Cleo Integration Cloud Reviews

Andrew T M.

  • Role: Operations
  • Industry: Manufacturing
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jun 2022

More efficient EDI and MFT solution.

Likeliness to Recommend

9 /10

What differentiates Cleo Integration Cloud from other similar products?

Organizations use Cleo Integration Cloud as an EDI, IB, MFT, OPDI, FTP and A2S solution, Cleo was ideal for real-time scheduled reporting, application integration and managing big data and file transfers. It also helped to securely exchange and validate documents between users. Cleo AI system also helped avoid data duplication issues within the organization, we were also able to improve the workflow by making the tasks very clear, concise and efficient. In addition, the integration with the treasury department had a decisive impact on the actual management of our business, including management, balances, payments and assets.

What is your favorite aspect of this product?

We were dissatisfied with all administrative processes in production before we started using Cleo after transferring to Cleo i began keeping track of everything in the department, including redundant procedures and we began better managing our time and operations, Cleo offers a number of distinguishing qualities that make it a more effective and efficient cloud integration solution. It also has more features than other comparable tools on the market. Cleo finest feature, in my opinion, is that it is scalable and gives accurate data insights linked with analytics, allowing for more effective and efficient business decisions.

What do you dislike most about this product?

There were some integration issues in the beginning, but we fixed them with the help of the Cleo support teams, and everything went perfectly fine after that. It has been a huge help in our organization delivering workflow, sales, and financial services that we could not obtain so easily and reliably before. It is an expensive instrument, but for what it provides and the results gained with its use, the price is totally acceptable and valid.

What recommendations would you give to someone considering this product?

Cleo is more than just a cloud integration platform; it can improve overall data security and organizational efficiency. It should be used by organizations with a high volume of data transactions and resources.

Pros

  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Enables Productivity

Sophia C S.

  • Role: Finance
  • Industry: Manufacturing
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jun 2022

Powerful cloud data integration platform

Likeliness to Recommend

9 /10

What differentiates Cleo Integration Cloud from other similar products?

In our organization, we utilize Cleo Integration Cloud as an EDI, IB, MFT, OPDI, FTP and A2S solution. Cleo has proven quite helpful in real-time and scheduled reporting, application integrations, and managing large amounts of data and file transfers. It also aided in the safe sharing and validation of documents between users. We were also able to eliminate data duplication concerns in our business by utilizing Cleo's AI technology. Encrypted file transmission employing several protocols such as A2S and HTTPS ensures that our organization's data is extremely secure.

What is your favorite aspect of this product?

It boosts the performance of all of our apps across the enterprise. Since we deployed this solution, all of the application tools have been set to be able to govern the data, efficiency has been reached throughout our firm, and data analysis can now be carried out successfully. Cleo Integration Cloud provides a number of distinct characteristics that make it a more effective and efficient cloud integration platform. It also has more capability than other similar products on the market. The finest aspect of Cleo that I discovered is that it is scalable and gives accurate data insights linked with analytics, allowing me to make more effective a

What do you dislike most about this product?

It improves the performance of all our applications running across the organization. All the application tools have been configured to be able to control the data, efficiency has been achieved throughout our company and data analysis can now be carried out effectively since we implemented this product. Cleo Integration Cloud has many unique features, making it a more effective and efficient cloud integration tool. It also provides additional functionality than the other similar tools on the market.

What recommendations would you give to someone considering this product?

Cleo Integration Cloud does much more than a typical cloud integration platform and helps improve overall data security and organizational efficiency. Organizations with large data transactions and resources should use this. The software performance was reliable and the customer support team contacted us when we needed their help. Enterprise-wide data management and integration has improved effective planning and decision making.

Pros

  • Continually Improving Product
  • Performance Enhancing
  • Enables Productivity
  • Efficient Service

Alexandre L.

  • Role: Operations
  • Industry: Manufacturing
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jun 2022

One of the best cloud integration platforms.

Likeliness to Recommend

8 /10

What differentiates Cleo Integration Cloud from other similar products?

We used the Cleo Integration cloud to address several business difficulties, such as application integrations and evaluating multiple business perspectives at a glance on one platform. We mostly utilize it for integrating brokerage, MFT, and OPDI. We're attempting to simplify our file transfer processes with the Cleo cloud, shifting away from more typical SFTP server solutions and toward an integrated file management solution.

What is your favorite aspect of this product?

Cleo provides us with complete control over our EDI infrastructure, as our client base grows, we have a dedicated staff that handles all of the essential implementations, and they function flawlessly across numerous protocols. It is simple to combine numerous apps and quickly create a well-accelerated and automated business process. The platform's user interface is also quite user-friendly, and we can acquire extensive trading information at a look. It has also significantly improved the efficiency of our corporate resources.

What do you dislike most about this product?

The negative is that Cleo requires a subject matter expert to handle system management; it's not something I can figure out on my own, but it's worth it when contrasted to the savings we obtain by not utilizing a VAN. We frequently discover that the SFTP inboxes they put up for us take considerably longer than expected to finish, and that once established, they frequently fail to function properly on the first or second try. This causes deployments to take weeks rather than days.

What recommendations would you give to someone considering this product?

Check to see if it makes sense for your business to conduct EDI transactions in-house rather than through a VAN like Kleinschmidt. This is a useful product, and I suggest Cleo Integration Cloud to anyone considering this solution. Before submitting Cleo's work for customer approval, double-check it for mistakes. It would save everyone involved a lot of time and effort.

Pros

  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Enables Productivity

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