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Cisco Systems

Cisco Secure Email

Composite Score
8.0 /10
CX Score
8.3 /10
Category
Cisco Secure Email
8.0 /10

What is Cisco Secure Email?

Cisco Email Security offers high availability email protection against the constant, dynamic, rapidly changing threats affecting email today.

Company Details


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Awards & Recognition

Cisco Secure Email won the following awards in the Secure Email Gateway - Enterprise category

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Cisco Secure Email Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Cisco Secure Email.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

86 Likeliness to Recommend

94 Plan to Renew

87 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+92 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Cisco Secure Email?

2% Negative
4% Neutral
94% Positive

Pros

  • Respectful
  • Helps Innovate
  • Security Protects
  • Reliable

Feature Ratings

Average 86

Anti Malware Behavioral Detection

89

Encryption and Decryption

87

URL and Malware Detection

87

Anti Malware Signature Detection

87

Hosted Email Support

86

Reporting Components

86

Anti Phishing and Spear Phishing

86

Anti Spam and Bulk Email Detection

86

Data Loss Prevention

86

Email Retention and Archiving

85

End User Spam Visibility and Controls

85

Vendor Capability Ratings

Average 85

Quality of Features

87

Usability and Intuitiveness

86

Ease of Customization

86

Business Value Created

86

Breadth of Features

85

Vendor Support

85

Ease of Implementation

85

Ease of IT Administration

85

Ease of Data Integration

84

Product Strategy and Rate of Improvement

81

Availability and Quality of Training

80

Cisco Secure Email Reviews

Brooke S.

  • Role: Operations
  • Industry: Communications
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Dec 2021

Cisco SE: Protects Our Organization Brand Identity

Likeliness to Recommend

8 /10

What differentiates Cisco Secure Email from other similar products?

Cisco Secure Email offers multiple email protections such as domain, anti-virus, phishing, spoofing, domain and anti-spam which other competitive platforms fails to offer hence adding more technical processes of integrating with other email protection platforms.

What is your favorite aspect of this product?

The best thing about Cisco Secure Email is how it had eradicated manual procedures when protecting emails against attacks. With, we have realized high ROI by detecting various sorts of threats before they attack us hence maintaining high reputation for our organization.

What do you dislike most about this product?

Although Cisco Secure Email offers all and sophisticated email protection capabilities, it requires IT skills to integrate with external applications and lacks on-premise applications for Android and iOS systems.

What recommendations would you give to someone considering this product?

Maintain reputation of your organization by protecting emails from common threats, which can lead to massive financial losses.

Pros

  • Helps Innovate
  • Trustworthy
  • Caring
  • Client Friendly Policies

Francis G.

  • Role: Industry Specific Role
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Aug 2021

Cisco Secure Email Review

Likeliness to Recommend

9 /10

What differentiates Cisco Secure Email from other similar products?

Cisco Secure Email is no much difference with many competitors besides the cost of deployment which is relatively low. Otherwise it offers email protection like many other tools with emphasis on the ever changing email threats.

What is your favorite aspect of this product?

Cisco Secure Email is affordable which is a plus for business The software is easy to use and offers best protection against all forms of email threats ranging from malware, phishing and much more

What do you dislike most about this product?

It is a well thought-out software and pretty everything works as it should - no complains.

What recommendations would you give to someone considering this product?

Cisco Secure Email will keep your email system safe and it has been working well for us. It has been our go to software for a long time and so far no complains.

Pros

  • Helps Innovate
  • Reliable
  • Enables Productivity
  • Trustworthy

Moffat S.

  • Role: Information Technology
  • Industry: Healthcare
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jul 2021

Considerable Security Tool for Emails

Likeliness to Recommend

10 /10

What differentiates Cisco Secure Email from other similar products?

Cisco Secure has strict malware detection capabilities, which grasps any intrusion. Also, the anti spamming system in this tool is sufficiently operating. Lastly, Cisco Secure has a backup solution for emails.

What is your favorite aspect of this product?

Cisco Secure screens the content of every mail to avoid malicious content getting to the system. Also, Cisco Secure blocks any site that seems suspicious before sending or receiving any content. Lastly, Cisco Secure has improved considerably over time.

What do you dislike most about this product?

Cisco Secure failure to incorporate other security systems through integration. Some coordination of applications can be helpful and more efficient,hence, the developer should take up the challenge.

What recommendations would you give to someone considering this product?

Cisco Secure will grant security in the emailing process. The malicious file or content will not have any space in the system. The constant anti-spam system is also sufficiently helpful.

Pros

  • Helps Innovate
  • Reliable
  • Performance Enhancing
  • Trustworthy

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