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Cisco Secure Email Logo Award Winner Product Badge
Cisco Systems

Cisco Secure Email

Composite Score
8.0 /10
CX Score
8.3 /10
Category
Cisco Secure Email
8.0 /10

What is Cisco Secure Email?

Cisco Email Security offers high availability email protection against the constant, dynamic, rapidly changing threats affecting email today.

Company Details


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Awards & Recognition

Cisco Secure Email won the following awards in the Secure Email Gateway - Enterprise category

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Cisco Secure Email Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Cisco Secure Email.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

86 Likeliness to Recommend

94 Plan to Renew

87 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+92 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Cisco Secure Email?

2% Negative
4% Neutral
94% Positive

Pros

  • Respectful
  • Helps Innovate
  • Security Protects
  • Reliable

Feature Ratings

Average 86

Anti Malware Behavioral Detection

89

Encryption and Decryption

87

URL and Malware Detection

87

Anti Malware Signature Detection

87

Hosted Email Support

86

Reporting Components

86

Anti Phishing and Spear Phishing

86

Anti Spam and Bulk Email Detection

86

Data Loss Prevention

86

Email Retention and Archiving

85

End User Spam Visibility and Controls

85

Vendor Capability Ratings

Average 85

Quality of Features

87

Usability and Intuitiveness

86

Ease of Customization

86

Business Value Created

86

Breadth of Features

85

Vendor Support

85

Ease of Implementation

85

Ease of IT Administration

85

Ease of Data Integration

84

Product Strategy and Rate of Improvement

81

Availability and Quality of Training

80

Cisco Secure Email Reviews

Alpa W.

  • Role: Information Technology
  • Industry: Finance
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Oct 2022

Advanced Email Protector.

Likeliness to Recommend

9 /10

What differentiates Cisco Secure Email from other similar products?

Cisco Secure Email is very expansive in defending our company from malware, phishing or even compromise to our business emails.

What is your favorite aspect of this product?

As an admin, I can create rules to prevent illicit data sharing. It encrypts all outbound emails. It can automate threat detection. It is a complete email security package for cloud based emails.

What do you dislike most about this product?

It is an uphill task to integrate it with a different cloud service provider.

What recommendations would you give to someone considering this product?

Cisco Secure email comprehensively neutralizes all threats to our emailing system. Seven years ago since acquiring Cisco, we have never been victims of email frauds. They should definitely go for it.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Tori A.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Sep 2022

Email security successfully enforced!

Likeliness to Recommend

9 /10

What differentiates Cisco Secure Email from other similar products?

It has assisted us in resolving issues with the security and dependability of incoming and outgoing emails and the information we transmit using such methods. On the other side, email's ability to detect spam and online threats has spared us a lot of trouble. On the other hand, the implementation and training processes went smoothly, and we wasted no time in the beginning to reap its rewards.

What is your favorite aspect of this product?

It is a handy and practical instrument to efficiently safeguard all employees' emails within the company and avoid the buildup of spam and emails with malicious material. Software with a robust interface design and dependable features allows for the highest level of security and confidence while using corporate email within a company. The effectiveness with which it can offer email protection and the time it saves by deleting incoming and outgoing junk and threat emails is excellent.

What do you dislike most about this product?

Undoubtedly, the cost is high, despite the fact that it is incredibly efficient.

What recommendations would you give to someone considering this product?

It offers several benefits, has an easy-to-understand design, and is reasonably priced. It is perfect for enhancing computer security in a medium used and required by any organization as email.

Pros

  • Helps Innovate
  • Reliable
  • Enables Productivity
  • Unique Features

Georgette H.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted May 2022

Email management without the danger

Likeliness to Recommend

9 /10

What differentiates Cisco Secure Email from other similar products?

Advanced malware scanning, mailbox control for clients, and email security. Keeps you calm and assures you that everything is in order, even without the involvement of an administrator. Email-borne threats are still a source of concern for all organizations when it comes to data security. Cisco Secure Email (formerly known as Cisco Email Security) protects against phishing, BEC, malware, and ransomware. Attachment-based malware is protected by Cisco Advanced Malware Protection, and industry-leading threat intelligence combats malicious links. Anti-phishing Technology from Cisco. Actually everything is superior with the soft.

What is your favorite aspect of this product?

You get a lot of value for your money by using Cisco email security to keep your clients' email safe. Life gets easier and more secure thanks to the Office 365 integration. The most recent form of malicious It provides a sense of security to customers who are providing personal and financial information. It's simple to use. Anti-phishing measures.

What do you dislike most about this product?

Email filtering based on the sender's email address in the header. It's a pain to keep up with so many different logins and places to make changes. Slowness, lag, and a need to sign in all the time can take a toll on your productivity.

What recommendations would you give to someone considering this product?

Try it out for yourself to get a feel for how it works. As a sender, I've mostly used Cisco, but a user's perspective may be different. A secure email program can be extremely useful for someone in the IT industry. In order to ensure the security of our clients' personal and confidential information, we regularly collect personal and confidential information such as their name, social security number, and birth date from them.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Enables Productivity
  • Trustworthy

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