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Cisco Secure Email Logo Award Winner Product Badge
Cisco Secure Email Logo Award Winner Product Badge
Cisco Systems

Cisco Secure Email

Composite Score
8.0 /10
CX Score
8.3 /10
Category
Cisco Secure Email
8.0 /10

What is Cisco Secure Email?

Cisco Email Security offers high availability email protection against the constant, dynamic, rapidly changing threats affecting email today.

Company Details


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Awards & Recognition

Cisco Secure Email won the following awards in the Secure Email Gateway - Enterprise category

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Cisco Secure Email Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Cisco Secure Email.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

86 Likeliness to Recommend

94 Plan to Renew

87 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+92 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Cisco Secure Email?

2% Negative
4% Neutral
94% Positive

Pros

  • Respectful
  • Helps Innovate
  • Security Protects
  • Reliable

Feature Ratings

Average 86

Anti Malware Behavioral Detection

89

Encryption and Decryption

87

URL and Malware Detection

87

Anti Malware Signature Detection

87

Hosted Email Support

86

Reporting Components

86

Anti Phishing and Spear Phishing

86

Anti Spam and Bulk Email Detection

86

Data Loss Prevention

86

Email Retention and Archiving

85

End User Spam Visibility and Controls

85

Vendor Capability Ratings

Average 85

Quality of Features

87

Usability and Intuitiveness

86

Ease of Customization

86

Business Value Created

86

Breadth of Features

85

Vendor Support

85

Ease of Implementation

85

Ease of IT Administration

85

Ease of Data Integration

84

Product Strategy and Rate of Improvement

81

Availability and Quality of Training

80

Cisco Secure Email Reviews

  • Role: Finance
  • Industry: Consulting
  • Involvement: End User of Application
Validated Review
Anonymous Reviewer

Submitted Jan 2020

Safe and secure

Likeliness to Recommend

6 /10

Pros

  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Enables Productivity

Cons

  • Under Delivered
  • Role: Consultant
  • Industry: Education
  • Involvement: End User of Application
Validated Review
Anonymous Reviewer

Submitted Jan 2020

Good product

Likeliness to Recommend

9 /10

Pros

  • Performance Enhancing
  • Enables Productivity
  • Effective Service
  • Respectful
  • Role: Information Technology
  • Industry: Government
  • Involvement: Vendor Management and Renewal
Validated Review
Anonymous Reviewer

Submitted Jan 2020

Effective tool! Missing the bells and whistles but

Likeliness to Recommend

4 /10

Pros

  • Effective Service
  • Efficient Service
  • Respectful
  • Helps Innovate

Cons

  • Slower Product Innovation
  • Charges for Enhancements
  • Leverages Incumbent Status

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