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Circuit

Composite Score
7.5 /10
CX Score
7.7 /10
Category
Circuit
7.5 /10

What is Circuit?

Circuit is everything your teams need to communicate in a single app. It’s voice, video, screen share, chat, and file sharing. It’s collaboration made simple. Circuit improves teamwork by combining audio, video and screen-share with persistent messaging and content sharing in a single experience.

Company Details


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Circuit Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Circuit.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

84 Likeliness to Recommend

84 Plan to Renew

1
Since last award

80 Satisfaction of Cost Relative to Value

2
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+89 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Circuit?

4% Negative
10% Neutral
86% Positive

Pros

  • Helps Innovate
  • Reliable
  • Enables Productivity
  • Trustworthy

Feature Ratings

Average 81

Instant Messaging

86

Screen Sharing

85

Task Management

84

File Sharing Collaboration

84

Voice and Video Collaboration

83

Integration With Productivity Tools

83

Notifications

80

Granular Access Management

79

Document Collaboration

78

Search

78

Cross Platform Support

77

Vendor Capability Ratings

Average 80

Quality of Features

85

Usability and Intuitiveness

83

Breadth of Features

83

Ease of Implementation

82

Ease of IT Administration

80

Vendor Support

79

Business Value Created

79

Product Strategy and Rate of Improvement

79

Ease of Customization

78

Availability and Quality of Training

78

Ease of Data Integration

76

Circuit Reviews

  • Role: Student Academic
  • Industry: Education
  • Involvement: Initial Implementation
Validated Review
Anonymous Reviewer

Submitted Jun 2022

Great software, easy to use.

Likeliness to Recommend

9 /10

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Trustworthy

Martha K.

  • Role: Sales Marketing
  • Industry: Construction
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jun 2022

Very amazing and inherent meeting tool.

Likeliness to Recommend

10 /10

What differentiates Circuit from other similar products?

Circuit is a superb platform for making online calls.The features are great which are complete,easy to use and dynamic.This makes it easy for the user to involve in normal conversations.Updates of the features are done superbly increasing the effectiveness of the software in task manipulation.

What is your favorite aspect of this product?

Circuit is a software that we are using for video calling with fellow colleagues among other things.I can do this from whenever place I feel like without any commute.This is an amazing meeting tool.

What do you dislike most about this product?

It have used this software for a shorter period.So far I have not encountered lot of unsolved problems hence no dislike.

What recommendations would you give to someone considering this product?

This tool is an easy one to navigate.With this aspect and many other great tool I just recommend.

Pros

  • Helps Innovate
  • Reliable
  • Performance Enhancing
  • Trustworthy

Ezra M.

  • Role: Sales Marketing
  • Industry: Finance
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted May 2022

Video conferencing and instant messaging solution.

Likeliness to Recommend

10 /10

What differentiates Circuit from other similar products?

Circuit offers screen sharing capabilities unlike it's alternatives. It's simple to make HD video calls with Circuit. It's simple to conduct virtual meetings with Circuit.

What is your favorite aspect of this product?

It's simple to chat with my colleagues using instant messages. Enables me to make and receive voice and video calls. It's simple to share files with my colleagues using Circuit. It's simple to simple to store and manage files.

What do you dislike most about this product?

Poor internet connectivity may lead to calls disconnection.

What recommendations would you give to someone considering this product?

It's an amazing solution that ensures better communication with my teams hence it's a must to have.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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