What is Chili Piper Instant Booker?
Chili Piper’s advanced scheduling software helps B2B revenue teams double their conversion rates, increase customer satisfaction, and reach new levels of productivity. Meet with B2B buyers in real-time to drive revenue, without endless decision trees. Built for modern marketing and sales teams. Personalize engagements with priority accounts as soon as they land on your website.
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Real user data aggregated to summarize the product performance and customer experience.
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91 Likeliness to Recommend
99 Plan to Renew
93 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
+92 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Chili Piper Instant Booker?
Pros
- Fair
- Respectful
- Efficient Service
- Client Friendly Policies
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Payment Processing
Real-Time Calendar View
3rd Party Integration
Automated Notifications
Calendar Integration
Customizable Branding
Availability Preferences
Mobile
Scheduling Link Creation
Analytics and Reporting
Vendor Capability Ratings
Vendor Support
Availability and Quality of Training
Business Value Created
Ease of Implementation
Ease of IT Administration
Product Strategy and Rate of Improvement
Ease of Customization
Quality of Features
Ease of Data Integration
Usability and Intuitiveness
Breadth of Features
Chili Piper Instant Booker Reviews
Rick R.
- Role: Sales Marketing
- Industry: Finance
- Involvement: End User of Application
Submitted Apr 2022
Bundle of features to schedule meetings
Likeliness to Recommend
What differentiates Chili Piper Instant Booker from other similar products?
Scheduling calls with clients is very easy and helps the discussion about availability. The interrelations with other communication software is highly appreciated.
What is your favorite aspect of this product?
It helps organize meetings with clients easily which helps build string relationships and increase sales.
What do you dislike most about this product?
I don't have to wait for 24 hours to receive support but I would appreciate if I can receive it sooner.
What recommendations would you give to someone considering this product?
It has a feature that automatically turns leads into instant meetings.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Sheila J.
- Role: Sales Marketing
- Industry: Manufacturing
- Involvement: End User of Application
Submitted Apr 2022
Fantastic product to have control over leads
Likeliness to Recommend
What differentiates Chili Piper Instant Booker from other similar products?
Great with rescheduling call's that have to move. It's very clear when it comes to scheduling to prevent double bookings.
What is your favorite aspect of this product?
We're able to take users through a thoughtful flow and tie the data to our CRM and email program.
What do you dislike most about this product?
Need for extra support and that is primarily because I don't have a technical person available to help code the form handler we're using.
What recommendations would you give to someone considering this product?
I absolutely recommend Chili piper to automate your inbound lead booking process for qualified leads.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Tim C.
- Role: Sales Marketing
- Industry: Retail
- Involvement: End User of Application
Submitted Apr 2022
Well suited for scheduling purposes
Likeliness to Recommend
What differentiates Chili Piper Instant Booker from other similar products?
It is easy to use to schedule multiple appointments. I like the ease and speed by which I can coordinate meetings which has been instrumental in easing some of the administrative burden.
What is your favorite aspect of this product?
It addresses meeting scheduling for the entire organization with visibility of multiple employee calendars. I can set meetings with multiple people.
What do you dislike most about this product?
It takes a while to get integrated and sometimes it is slow to load.
What recommendations would you give to someone considering this product?
Businesses can use it mostly with their service department minimizing the time it takes to schedule a meeting with sales.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing