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CaptivateIQ Inc

CaptivateIQ

Composite Score
8.5 /10
CX Score
8.6 /10
Category
CaptivateIQ
8.5 /10

What is CaptivateIQ?

CaptivateIQ is Sales Compensation software that manages and tracks your team’s sales commissions with greater accuracy, speed, and transparency. With CaptivateIQ Connect siloed data sources to build a single source of truth for commission admins, management, and reps, set up any commission plan using this logic-based data modeling platform, automate payouts in seconds, and share clear and actionable data points to shift selling behavior and keep teams motivated.

Company Details


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Awards & Recognition

CaptivateIQ won the following awards in the Sales Compensation category

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CaptivateIQ Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on CaptivateIQ.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

90 Likeliness to Recommend

2
Since last award

94 Plan to Renew

3
Since last award

87 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+96 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love CaptivateIQ?

2% Negative
7% Neutral
91% Positive

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Unique Features

Feature Ratings

Average 89

Data Integration

94

Incentive Plan Designer

92

Commissions Management

92

Collaboration

87

Multi Currency

87

Incentive Dashboards

87

Adjustments & Clawbacks

86

Regulatory Compliance and Audit

85

Reporting and Analytics

82

Vendor Capability Ratings

Average 86

Ease of Customization

90

Quality of Features

89

Vendor Support

89

Business Value Created

89

Ease of Implementation

87

Ease of Data Integration

87

Availability and Quality of Training

87

Breadth of Features

86

Product Strategy and Rate of Improvement

86

Usability and Intuitiveness

84

Ease of IT Administration

84

CaptivateIQ Reviews

Zahedur T.

  • Role: Sales Marketing
  • Industry: Manufacturing
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Feb 2023

Robust dashboard for commission forecast

Likeliness to Recommend

10 /10

What differentiates CaptivateIQ from other similar products?

The portal’s transparency ensures team members know how they’re generating sales and what they can expect in terms of commission. Management has access to their own portal, allowing for a high overview of performance reports.

What is your favorite aspect of this product?

Tracking commissions and sales is possible through a set of dashboards for sales reps, managers and administrators. The dashboard allows for detailed audits, commission calculation, real-time CRM integration.

What do you dislike most about this product?

While the business will have to spend money and resources on the CaptivateIQ, revenue is increased and sales goals reached. Several steps are needed to build a robust commission plan for teams of different sizes.

What recommendations would you give to someone considering this product?

Great solution to give sales reps their own portals and managers their own portals. The rep can see all updates in real-time when they close deals to understand what they will receive as commissions depending on the goals achieved.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Norbert S.

  • Role: Sales Marketing
  • Industry: Electronics
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Dec 2022

Flexible and smart modeling

Likeliness to Recommend

10 /10

What differentiates CaptivateIQ from other similar products?

CaptivateIQ supported us from the get-go with comprehensive training and a helping hand so we were able to fully customize and set up all of our plans. Now we can easily generate customized statements for our reps in seconds

What is your favorite aspect of this product?

Automation of data entry means errors have been virtually eliminated. It puts accurate data about our performance and commission right at our fingertips. It definitely creates a sense of trust

What do you dislike most about this product?

CaptivateIQ uses a proprietary columnar-formula system with a dense logic that is difficult to understand so some of the sales reps come with questions about their commissions and we had to get a good support contract

What recommendations would you give to someone considering this product?

Unlike other platforms, CaptivateIQ allows you to input complex parameters so that you can create incentives programs and sales commission structures that work best for your team

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Riley A.

  • Role: Sales Marketing
  • Industry: Finance
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Dec 2022

One-shot calculations across all reps

Likeliness to Recommend

10 /10

What differentiates CaptivateIQ from other similar products?

CaptivateIQ enabled us solve administration headaches and motivate our reps. Each rep got an online dashboard with goals and payouts. Our reps are paid correctly and on time

What is your favorite aspect of this product?

CaptivateIQ helps us set goals for our team, measure their progress against those goals and reward them when they succeed. The team over at CaptivateIQ provides fantastic customer support who are there in day-to-day platform management

What do you dislike most about this product?

Deep and seamless integrations with most of the top technologies used across our sales team, not limited to Salesforce and Hubspot for easier forecasting

What recommendations would you give to someone considering this product?

CaptivateIQ will make it easy to create and track your sales team's commission plans. You will also see how much money your employees have earned through each sale in real-time

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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