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CaptivateIQ Inc

CaptivateIQ

Composite Score
8.5 /10
CX Score
8.6 /10
Category
CaptivateIQ
8.5 /10

What is CaptivateIQ?

CaptivateIQ is Sales Compensation software that manages and tracks your team’s sales commissions with greater accuracy, speed, and transparency. With CaptivateIQ Connect siloed data sources to build a single source of truth for commission admins, management, and reps, set up any commission plan using this logic-based data modeling platform, automate payouts in seconds, and share clear and actionable data points to shift selling behavior and keep teams motivated.

Company Details


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Awards & Recognition

CaptivateIQ won the following awards in the Sales Compensation category

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CaptivateIQ Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on CaptivateIQ.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

90 Likeliness to Recommend

2
Since last award

94 Plan to Renew

3
Since last award

87 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+96 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love CaptivateIQ?

2% Negative
7% Neutral
91% Positive

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Unique Features

Feature Ratings

Average 89

Data Integration

94

Incentive Plan Designer

92

Commissions Management

92

Collaboration

87

Multi Currency

87

Incentive Dashboards

87

Adjustments & Clawbacks

86

Regulatory Compliance and Audit

85

Reporting and Analytics

82

Vendor Capability Ratings

Average 86

Ease of Customization

90

Quality of Features

89

Vendor Support

89

Business Value Created

89

Ease of Implementation

87

Ease of Data Integration

87

Availability and Quality of Training

87

Breadth of Features

86

Product Strategy and Rate of Improvement

86

Usability and Intuitiveness

84

Ease of IT Administration

84

CaptivateIQ Reviews

Bonnie J.

  • Role: Human Resources
  • Industry: Banking
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted May 2022

Very Customizable!

Likeliness to Recommend

10 /10

What differentiates CaptivateIQ from other similar products?

They are constantly improving. Every few months there is a new feature that was not offered before to help with our end-users experience in the platform.

What is your favorite aspect of this product?

Any compensation plan can be set up in CaptivateIQ. we no longer have to set up plans based on our technology's limitations.

What do you dislike most about this product?

Because its so customizable, setting up a new plan is daunting, but there are a lot of support documents and the support team is very available to help.

What recommendations would you give to someone considering this product?

If you have multiple unique plans, do it. Commission calculation has never been easier.

Pros

  • Continually Improving Product
  • Reliable
  • Trustworthy
  • Unique Features

Alec L.

  • Role: Operations
  • Industry: Technology
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted May 2022

Flexibility, Accuracy, and Time saving.

Likeliness to Recommend

10 /10

What differentiates CaptivateIQ from other similar products?

CIQ offers flexibility and customizable comp plan and workflows that other products can't match.

What is your favorite aspect of this product?

The tool calculates commissions accurately when the comp plans are implemented well.

What do you dislike most about this product?

The linking of the worksheets can't be cumbersome to the new users.

What recommendations would you give to someone considering this product?

having too many variables in the comp plans increase the implementation process and complexity. try to make the comp plans easy for the reps to understand but address the most critical primary goals they need to achieve.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Christa D.

  • Role: Finance
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted May 2022

Easy to use

Likeliness to Recommend

9 /10

What differentiates CaptivateIQ from other similar products?

Good support system

What is your favorite aspect of this product?

easy to use

What do you dislike most about this product?

figuring out calculation true up

What recommendations would you give to someone considering this product?

initial implementation might be a bit difficult

Pros

  • Trustworthy
  • Client Friendly Policies
  • Altruistic
  • Acts with Integrity

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