What is Capsifi Jalapeno?
Align organisational teams around a common understanding of how business functions are supported by your technology portfolio, and manage the lifecycle of your digital assets with Capsifi’s enterprise architecture operating model. Their digital operating model platform, Jalapeno, supports architects in planning and managing business model innovation and transformation from conception through to execution.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
87 Likeliness to Recommend
97 Plan to Renew
81 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+91 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Capsifi Jalapeno?
Pros
- Trustworthy
- Client Friendly Policies
- Fair
- Altruistic
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Repository Management
Collaboration
Process Architecture
Analytics and Reporting
Performance Management
Data Visualization GIS
Risk and Fraud Assessment
Project Management
Document Management
Software Distribution
PCI and EMV Compatible
Vendor Capability Ratings
Vendor Support
Availability and Quality of Training
Ease of Implementation
Breadth of Features
Business Value Created
Ease of IT Administration
Product Strategy and Rate of Improvement
Ease of Customization
Quality of Features
Ease of Data Integration
Usability and Intuitiveness
Capsifi Jalapeno Reviews
- Role: Human Resources
- Industry: Utilities
- Involvement: Business Leader or Manager
Submitted Jun 2022
Price is a little high, but love the capabilities
Likeliness to Recommend
Pros
- Efficient Service
- Effective Service
- Caring
- Saves Time
Krishan J.
- Role: C-Level
- Industry: Consulting
- Involvement: Business Leader or Manager
Submitted Jun 2022
Innovative and revolutionary product!
Likeliness to Recommend
What differentiates Capsifi Jalapeno from other similar products?
Full visibility from business strategy, to value creation, customer experience, business architecture, and implementation roadmaps.
What is your favorite aspect of this product?
Strategy modelling, business architecture and service blueprinting - overlaying these perspectives.
What do you dislike most about this product?
The user interface could be more intuitive
What recommendations would you give to someone considering this product?
It’s great way to make sure your business and operating model can be updated and used in real-time, rather than static information that’s updated once a year and lives in a document on the shelf.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Conner F.
- Role: Information Technology
- Industry: Retail
- Involvement: End User of Application
Submitted Jun 2022
Top of line meta model and visualizations
Likeliness to Recommend
What differentiates Capsifi Jalapeno from other similar products?
Visualization is unmatched by competitors
What is your favorite aspect of this product?
The ability to slice and dice the business from any and all perspectives
What do you dislike most about this product?
Usability is cumbersome in some areas, missed opportunities to inherent certain properties that would make product easier to use
What recommendations would you give to someone considering this product?
Relationship inheritance along class family lines. Potentially add option to scale meta model relationships with maturity (start with a simplified metamodel in a "crawl" phase to give immediate value, transition to medium complexity model for "walk", full relationships for "run")
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
