What is Capsifi Jalapeno?
Align organisational teams around a common understanding of how business functions are supported by your technology portfolio, and manage the lifecycle of your digital assets with Capsifi’s enterprise architecture operating model. Their digital operating model platform, Jalapeno, supports architects in planning and managing business model innovation and transformation from conception through to execution.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
87 Likeliness to Recommend
97 Plan to Renew
81 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+91 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Capsifi Jalapeno?
Pros
- Trustworthy
- Client Friendly Policies
- Fair
- Altruistic
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Repository Management
Collaboration
Process Architecture
Analytics and Reporting
Performance Management
Data Visualization GIS
Risk and Fraud Assessment
Project Management
Document Management
Software Distribution
PCI and EMV Compatible
Vendor Capability Ratings
Vendor Support
Availability and Quality of Training
Ease of Implementation
Breadth of Features
Business Value Created
Ease of IT Administration
Product Strategy and Rate of Improvement
Ease of Customization
Quality of Features
Ease of Data Integration
Usability and Intuitiveness
Capsifi Jalapeno Reviews
- Role: C-Level
- Industry: Government
- Involvement: Business Leader or Manager
Submitted Jul 2022
C-Suite love the views they have of our business.
Likeliness to Recommend
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Karina M.
- Role: Information Technology
- Industry: Insurance
- Involvement: End User of Application
Submitted Jun 2022
Great product for Business Architects
Likeliness to Recommend
What differentiates Capsifi Jalapeno from other similar products?
Its focus on the Business Architecture practice while offering capabilities that support complimenting areas. It is the best Strategy to Execution tool we evaluated. It also allows you to document the customer journey against a value stream which has been an important feature for us.
What is your favorite aspect of this product?
Its ability to be customized and the customer support is fantastic, really a huge bonus to the tool. They also take feedback and enhancement requests readily and act on them.
What do you dislike most about this product?
Some concepts are more rigid than others with the associations we can make and although we can extend the meta model to customize attributes, there are certain things we have had to find work arounds for.
What recommendations would you give to someone considering this product?
If you are looking for a strategy to execution tool that has flexibility in creating dashboards, insights and that also connects to customer journey, this is a great option.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
- Role: Information Technology
- Industry: Insurance
- Involvement: IT Development, Integration, and Administration
Submitted Jun 2022
Dynamic Modeling based on your repository of info
Likeliness to Recommend
Pros
- Helps Innovate
- Reliable
- Performance Enhancing
- Trustworthy
Cons
- Vendor's Interest First
- Under Delivered