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Canvas Logo Award Winner Product Badge
Canvas Logo Award Winner Product Badge
Instructure

Canvas

Composite Score
8.5 /10
CX Score
8.6 /10
Category
Canvas
8.5 /10

What is Canvas?

Canvas is the 21st Century LMS. Adaptable. Reliable. Customizable. Easy to use. Mobile. Time-saving. And, perhaps most importantly, it gets used. That’s because it’s designed to get out of your way, to let you do your thing. Every last feature, every last interface is crafted to save you time and effort and to make teaching and learning easier.

Company Details


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Canvas Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Canvas.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

85 Likeliness to Recommend

1
Since last award

96 Plan to Renew

82 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+83 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Canvas?

3% Negative
9% Neutral
88% Positive

Pros

  • Reliable
  • Trustworthy
  • Fair
  • Respectful

Feature Ratings

Average 82

Online Learning

84

Course Management

83

Content Management

82

Content Creation

82

Gradebook

81

Assessments and Quizzes

81

Instructor Led Training

80

Classroom Management

80

Analytics and Reporting

79

Student Collaboration

77

Vendor Capability Ratings

Average 79

Ease of Implementation

83

Business Value Created

82

Quality of Features

81

Usability and Intuitiveness

80

Breadth of Features

80

Ease of Data Integration

79

Product Strategy and Rate of Improvement

78

Ease of IT Administration

78

Vendor Support

77

Availability and Quality of Training

76

Ease of Customization

76

Canvas Reviews

Ray B.

  • Role: C-Level
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Feb 2021

Easy to Remember

Likeliness to Recommend

10 /10

What differentiates Canvas from other similar products?

It’s ease of use.

What is your favorite aspect of this product?

It means I am facilitating learning!

What do you dislike most about this product?

Sometimes it is difficult to use.

What recommendations would you give to someone considering this product?

Be patient and watch as many training videos as possible or attend workshops.

Pros

  • Trustworthy
  • Unique Features
  • Effective Service
  • Fair

Cons

  • Vendor's Interest First
  • Less Generous

Michelle p.

  • Role: Student Academic
  • Industry: Education
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Feb 2021

Likeliness to Recommend

10 /10

Pros

  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Enables Productivity

Sarah S.

  • Role: Operations
  • Industry: Education
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Feb 2021

Easy to use, with minor room for improvement.

Likeliness to Recommend

7 /10

What differentiates Canvas from other similar products?

Canvas is very similar to other products, but it’s advantages are that it is easy to use and most of the features I need are available. It is different from other products in that it is much more user friendly than some alternatives. There is little training necessary if you are already somewhat familiar with this type of program.

What is your favorite aspect of this product?

I like the fact that you can easily copy a course instead of having to recreate something from scratch. It saves a tremendous amount of time, and it makes it easy to prepare a new course without having to go through every step in the creation process.

What do you dislike most about this product?

Some of the features are a bit clunky or take some time to get used to. Attendance can be challenging if you have to go back in time after the fact. The assignment grading feels a bit cumbersome, and could be easier. The home page creation process doesn’t always end with the actual page looking the same as it does in editing mode. Generally, nothing is terribly wrong with any aspect of Canvas. There are just some things that could work better.

What recommendations would you give to someone considering this product?

If you are looking for a product that is relatively easy to learn to use and is reliable, Canvas is a good option. I would recommend testing it out by making several test courses to see how you like the process of creating and publishing courses. Overall, it’s a good product that is somewhat intuitive and will answer the mail on most course management needs.

Pros

  • Reliable
  • Enables Productivity
  • Effective Service
  • Security Protects

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