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CAKE by Mad Mobile Logo
CAKE by Mad Mobile Logo
Mad Mobile Inc

CAKE by Mad Mobile

Composite Score
6.4 /10
CX Score
6.8 /10
Category
CAKE by Mad Mobile
6.4 /10

What is CAKE by Mad Mobile?

CAKE by Mad Mobile is a Sysco Solutions Partner and all-in-one POS solution that helps businesses serve guests faster, scale their technology and grow. Our partnership assists in providing the best-in-class restaurant technology to Sysco customers and prospects.

Company Details


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Awards & Recognition

CAKE by Mad Mobile won the following awards in the Restaurant POS category

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CAKE by Mad Mobile Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on CAKE by Mad Mobile.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

63 Likeliness to Recommend

72 Plan to Renew

78 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+83 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love CAKE by Mad Mobile?

0% Negative
26% Neutral
74% Positive

Pros

  • Performance Enhancing
  • Enables Productivity
  • Effective Service
  • Includes Product Enhancements

Feature Ratings

Average 77

Integrations

81

Workforce Management

81

Mobile Capabilities

81

Advanced Reporting Analytics

80

Table Reservations Management

80

Payment Processing

80

Kitchen Course Management

79

Check Settlement Types

76

Multiple Venue Property Concept Support

76

Loyalty Promotions Management

76

PCI Compliance

73

Vendor Capability Ratings

Average 77

Ease of Data Integration

83

Usability and Intuitiveness

80

Ease of Implementation

79

Ease of Customization

78

Vendor Support

78

Availability and Quality of Training

78

Quality of Features

78

Breadth of Features

77

Ease of IT Administration

77

Business Value Created

73

Product Strategy and Rate of Improvement

73

CAKE by Mad Mobile Reviews

  • Role: Sales Marketing
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Anonymous Reviewer

Submitted Apr 2020

Fantastic

Likeliness to Recommend

4 /10

Pros

  • Effective Service
  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Role: Industry Specific Role
  • Industry: Food and Beverage
  • Involvement: End User of Application
Validated Review
Anonymous Reviewer

Submitted Apr 2020

Overall good product with few glitches

Likeliness to Recommend

4 /10

Pros

  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Enables Productivity

Veronica L.

  • Role: Human Resources
  • Industry: Food and Beverage
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Apr 2020

I like the product, is efficient, and fast system.

Likeliness to Recommend

9 /10

What differentiates CAKE by Mad Mobile from other similar products?

More efficient, works faster and is more easy for us.

What is your favorite aspect of this product?

How easy is to work with

What do you dislike most about this product?

Maybe that is a little more expensive, but is worth the price.

What recommendations would you give to someone considering this product?

I'll say is quick, easy and efficient to work.

Pros

  • Helps Innovate
  • Reliable
  • Performance Enhancing
  • Enables Productivity

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