What is Brightidea Idea Box?
Brightidea’s turn-key Idea Box is ready to go from day one. The streamlined interface makes participation easy and the mobile app facilitates collaboration anywhere at any time. ROI and business impact are easily tracked through a robust analytics engine that leads to informed insight. With an always-on digital suggestion box for collecting ideas, your workforce is empowered to submit ideas when and where it is convenient for them, at their desks or on the go.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
1
Since last award
94 Plan to Renew
1
Since last award
82 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+87 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Brightidea Idea Box?
Pros
- Helps Innovate
- Reliable
- Effective Service
- Caring
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Idea Capture
Customizable Branding
Data Export and Import
Idea Funnel
Idea Scoring / Evaluation
Application Integration
Dashboards, Analytics and Reporting
Idea Segmentation
Notifications
Role-Based Access
Mobile
Vendor Capability Ratings
Quality of Features
Vendor Support
Ease of Customization
Ease of IT Administration
Product Strategy and Rate of Improvement
Breadth of Features
Ease of Implementation
Ease of Data Integration
Business Value Created
Availability and Quality of Training
Usability and Intuitiveness
Brightidea Idea Box Reviews
Pedro G.
- Role: Information Technology
- Industry: Finance
- Involvement: IT Development, Integration, and Administration
Submitted May 2022
Great features but a little pricey
Likeliness to Recommend
What differentiates Brightidea Idea Box from other similar products?
Quality support, product stability
What is your favorite aspect of this product?
Quality features, usability, Improvement updates, dashboards, exports
What do you dislike most about this product?
No language choice High rate of bugs in Automation Rules in the pipeline Conditions for changing automated categories for rules in command center
What recommendations would you give to someone considering this product?
Because it is a feature-rich product: Before implementation, consider all articles available in the knowledge base Carefully define setup parameterization before a launch Consider a pre-launch testing phase between the owner and a small group of end users Contact the support team whenever you have any questions Daily monitor rules in command center
Pros
- Helps Innovate
- Continually Improving Product
- Performance Enhancing
- Enables Productivity
Rui S.
- Role: C-Level
- Industry: Technology
- Involvement: Business Leader or Manager
Submitted May 2022
Easy to use, pricing negotiation skills required
Likeliness to Recommend
What differentiates Brightidea Idea Box from other similar products?
Ease of use
What is your favorite aspect of this product?
Gamification
What do you dislike most about this product?
Price is not the most attractive
What recommendations would you give to someone considering this product?
Try to negotiate the price as much as you can
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Kgaugelo Shakira M.
- Role: Operations
- Industry: Engineering
- Involvement: End User of Application
Submitted May 2022
Brightidea for bright innovations
Likeliness to Recommend
What differentiates Brightidea Idea Box from other similar products?
The sales team and support are on point. Very knowledgeable people and helpful. Brightidea makes innovating simple and fun. Collecting, sorting and communicating ideas is made easy no matter the number of submissions. It makes customising simple and helps my team and I meet our goals seamlessly.
What is your favorite aspect of this product?
Ease of implemention, the support contact who is knowledgeable and very helpful, they are client-driven. Platform is intuitive for users and navigation made easy. Brightidea helps the organisation to be efficient, more especially because work is evaluated to monitor performance.
What do you dislike most about this product?
Platform can be slow. Dragging and dropping in photos is not standard. Software is also a bit pricey.
What recommendations would you give to someone considering this product?
Save time with automated tasks and a more organised way to work as a team; categorise projects and make it easy to find them. Improvement made are well communicated and the support team is really a support team. Mobile app available.
Pros
- Helps Innovate
- Reliable
- Performance Enhancing
- Enables Productivity
Cons
- Less Generous
- Charges for Enhancements
