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Bloomreach Engagement Logo
Bloomreach Engagement Logo
Bloomreach Inc

Bloomreach Engagement

Composite Score
8.0 /10
CX Score
8.3 /10
Category
Bloomreach Engagement
8.0 /10

What is Bloomreach Engagement?

Bloomreach Engagement is a real-time platform with intelligent marketing automation. It offers the tools essential for reaching top customers with hyper-personalized experiences, helping businesses to drive engagement, conversion, and loyalty. As a single platform that combines the power of a customer data platform, an email service provider, artificial intelligence, marketing automation, and web personalization, Bloomreach Engagement empowers users to create highly targeted and personalized campaigns that drive revenue.

Company Details


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Awards & Recognition

Bloomreach Engagement won the following awards in the Marketing Automation - B2C category

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Bloomreach Engagement Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Bloomreach Engagement.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

87 Likeliness to Recommend

100 Plan to Renew

83 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+96 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Bloomreach Engagement?

0% Negative
0% Neutral
100% Positive

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Feature Ratings

Average 86

Email Marketing Automation

93

Customer Journey Modelling

88

Marketing Master Data Management

88

Marketing Analytics

86

Marketing Asset Management

84

Social Media Marketing Management

83

SMS Marketing

83

Marketing Project Management

83

Mobile Marketing Management

79

Vendor Capability Ratings

Average 84

Ease of IT Administration

88

Breadth of Features

85

Availability and Quality of Training

85

Business Value Created

85

Ease of Data Integration

84

Ease of Implementation

83

Product Strategy and Rate of Improvement

83

Quality of Features

83

Vendor Support

83

Usability and Intuitiveness

82

Ease of Customization

80

Bloomreach Engagement Screenshots

Bloomreach Engagement Videos

Bloomreach Engagement Reviews

Megha S.

  • Role: Sales Marketing
  • Industry: Healthcare
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Apr 2022

Very intuitive and friendly CDP

Likeliness to Recommend

10 /10

What differentiates Bloomreach Engagement from other similar products?

Bloomreach is constantly innovating and continuously adding more features to be more powerful and competent in the market

What is your favorite aspect of this product?

Campaign Management

What do you dislike most about this product?

Ir requires high level knowledge to make complex reports and user cases

What recommendations would you give to someone considering this product?

The right choice if you wish to look 360 degrees with your marketing communications and offering to the customers.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Max-Craig J.

  • Role: Operations
  • Industry: Transportation
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Mar 2022

A software for marketing automation.

Likeliness to Recommend

8 /10

What differentiates Bloomreach Engagement from other similar products?

Elaborate templating language usable in the majority of the features. Particularly combination with webhooks and situations is extremely powerful, permitting us to attach with any API and programmatically process the data. This setup solves several tasks that may otherwise need some microservice to be developed. It conjointly helps with the transition from marketers to technologists/developers.

What is your favorite aspect of this product?

Bloomreach Commerce expertise Cloud offers me the chance to figure with a huge quantity of information comparatively simply via its easy interface and predefined reporting and workflows. This helps to create higher selling selections overall, that are supported by data.

What do you dislike most about this product?

Can be difficult and confusing for inexperienced users. There’s very little content relating to user onboarding within the app, and there are forever multiple methods to do one thing. This suggests you wish the data to understand which way is the best. Catalog imports typically lag, and their speed might be improved. The recommendation feature may have gotten a lot of prioritization. Thus far, the computation/learning time is actually long and infrequently not successful. Once it’s combined with some bugs discovered on the way, even going to the testing section takes an extended time. These things should be improved.

What recommendations would you give to someone considering this product?

If you wish for one Platform wherever all of your data and Customers are going to be kept and used for Email promoting Campaigns – Bloomreach is the right one.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Trustworthy
  • Caring

Cons

  • Charges for Enhancements

Siirima F.

  • Role: Sales Marketing
  • Industry: Consulting
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jan 2022

Robust and Automated Marketing Solution

Likeliness to Recommend

10 /10

What differentiates Bloomreach Engagement from other similar products?

Bloomreach has the email support, as a form of digital marketing, which is an authentic and progressive way of marketing. Further, Bloomreach concentrates on lead nurturing, a form of management that supports relationships.

What is your favorite aspect of this product?

Bloomreach has clear sight, regarding the growth a company is taking, which helps in shaping the marketing options. Further, Bloomreach allows automatic sales procedures, a form that increases the volume of the services that we offer.

What do you dislike most about this product?

The challenge with Bloomreach is lack of the AI, which is a credible form of perfecting the analytical processes in a company. Perfect and stable procedures concerning AI should be deployed.

What recommendations would you give to someone considering this product?

Bloomreach is an outstanding, resilience, and resourceful form of marketing automation, which can boost your company. There is authentic methods and strategies deployed by Bloomreach vendor.

Pros

  • Continually Improving Product
  • Performance Enhancing
  • Enables Productivity
  • Trustworthy

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