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Bill AP Automation Logo
Bill AP Automation Logo
Bill.com

Bill AP Automation

Composite Score
7.7 /10
CX Score
7.8 /10
Category
Bill AP Automation
7.7 /10

What is Bill AP Automation?

The intelligent way to create and pay bills, send invoices, and get paid. Get started with Bill.com.

Company Details


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Awards & Recognition

Bill AP Automation won the following awards in the AP Automation category

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Bill AP Automation Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Bill AP Automation.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

87 Likeliness to Recommend

97 Plan to Renew

84 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+86 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Bill AP Automation?

0% Negative
6% Neutral
94% Positive

Pros

  • Respectful
  • Includes Product Enhancements
  • Helps Innovate
  • Continually Improving Product

Feature Ratings

Average 84

Content Repository

88

Automated Workflow

88

Compliance Management

87

Payment Tracking

85

Reconciliation

84

Payments Scheduling

84

Fraud Management

83

Batch Processing

82

Optical Character Recognition

80

Self Service Portal

79

Vendor Capability Ratings

Average 83

Quality of Features

88

Ease of Implementation

86

Ease of Data Integration

84

Ease of IT Administration

84

Business Value Created

84

Availability and Quality of Training

83

Breadth of Features

83

Ease of Customization

82

Vendor Support

80

Product Strategy and Rate of Improvement

80

Usability and Intuitiveness

79

Bill AP Automation Reviews

Andrew Ananda N.

  • Role: Finance
  • Industry: Technology
  • Involvement: Vendor Management and Renewal
Validated Review
Verified Reviewer

Submitted Jan 2022

An excellent apps that help to automate AR and AP

Likeliness to Recommend

10 /10

What differentiates Bill AP Automation from other similar products?

Easy to use functionality and time saving.

What is your favorite aspect of this product?

Saving time to manage AR and AP

What do you dislike most about this product?

Seems little expensive

What recommendations would you give to someone considering this product?

A great product to use/implement to make your accounting process easier.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Diogo R.

  • Role: Finance
  • Industry: Transportation
  • Involvement: Vendor Selection and Purchasing
Validated Review
Verified Reviewer

Submitted Jan 2022

Very intuitive software. Good buy.

Likeliness to Recommend

7 /10

What differentiates Bill AP Automation from other similar products?

Attaching files. Send checks.

What is your favorite aspect of this product?

Attach files.

What do you dislike most about this product?

Payments.

What recommendations would you give to someone considering this product?

Scan your pos and invoices.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Inspires Innovation
  • Respectful

Cons

  • Vendor Friendly Policies
  • Less Fair
  • Less Reliable

Evan M.

  • Role: C-Level
  • Industry: Technology
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Jan 2022

Easy to use, frustrating float taking

Likeliness to Recommend

7 /10

What differentiates Bill AP Automation from other similar products?

It was the first mover in the space, but I think the others are catching up quickly and moving to a singularity of managing all non-payroll spend in one place (T&E, AP, Corporate Cards).

What is your favorite aspect of this product?

It's affordable and it works.

What do you dislike most about this product?

The fact that they take a several day float on large payments in excess of an arbitrarily set threshold has created real headaches for my team and irritated critical vendors. It has never been satisfactorily resolved; there's an ostensible credit risk on their side - they don't want to be left holding the bag - but that's not a credible answer in light of all the documentation we've provided about our liquidity and cash flow. Instead, they're taking a float on large payments, and thereby extracting an implicit fee from me and my vendors, and I resent that.

What recommendations would you give to someone considering this product?

I'd look at the newer and better mousetraps (Airbase, Divvy, Ramp) to see if those are a better fit. Bill.com works, but they may be falling behind in innovation.

Pros

  • Enables Productivity
  • Saves Time
  • Efficient Service
  • Respectful

Cons

  • Less Effective Service
  • Less Caring
  • Vendor Friendly Policies

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