What is BigTime?
BigTime helps professional services businesses operate more effectively to better plan, manage and get paid for client work. Our award-winning Professional Services Automation (PSA) software enables better project, finance, and resource management backed by robust analytics and reporting. Thousands of professional services businesses use BigTime to deliver exceptional results for their customers, ensure teams are able to focus on the work that truly matters, and operate their businesses efficiently. See how BigTime can move your business forward. Visit bigtime.net and book a demo today.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
85 Likeliness to Recommend
98 Plan to Renew
85 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+90 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love BigTime?
Pros
- Continually Improving Product
- Inspires Innovation
- Respectful
- Friendly Negotiation
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Client Portal
Expense Detail Tracking
Security
Email Synchronization & Tracking
Time Management
Knowledgebase
Project Management
Billing
Business Process Analysis (BPA)
Retainer Management
Process Automation
Vendor Capability Ratings
Quality of Features
Product Strategy and Rate of Improvement
Breadth of Features
Ease of Implementation
Ease of Data Integration
Business Value Created
Availability and Quality of Training
Ease of IT Administration
Usability and Intuitiveness
Ease of Customization
Vendor Support
BigTime Downloads
BigTime White Paper - Metrics That Matter
The value of the metrics you measure is directly correlated to the conclusions you draw and the actions you take. To really get to managi...
bigtime-psa-101-guide
Everything you need to know about what PSA software is, how it works, and steps to evaluate the right option for your firm.
BigTime Reviews
Raman P.
- Role: Information Technology
- Industry: Engineering
- Involvement: End User of Application
Submitted Nov 2022
Deliver the best to your customers.
Likeliness to Recommend
What differentiates BigTime from other similar products?
Projector PSA's unique feature is that it connects our project plans to our present, past and future to give us views that help us to deliver the best products to our customers.
What is your favorite aspect of this product?
The projector BI that has preconfigured reports that help us to track PSO metrics, which gives us a clear view of our data to help us make better decisions to achieve our company goals.
What do you dislike most about this product?
I like everything about it. So far it has been very efficient to help us achieve our company goals.
What recommendations would you give to someone considering this product?
Projectors PSA's support team is knowledgeable and always ready to help whenever we need their help. I highly recommend.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Becky R.
- Role: Operations
- Industry: Consulting
- Involvement: End User of Application
Submitted Nov 2022
Objective Professional Program
Likeliness to Recommend
What differentiates BigTime from other similar products?
Projector PSA organizes all the business projects for rational development.
What is your favorite aspect of this product?
Projector PSA delivers dynamic assistance for technical help
What do you dislike most about this product?
Projector PSA is incredible in boosting performance.
What recommendations would you give to someone considering this product?
Projector PSA is determined for solid process navigation.
Pros
- Helps Innovate
- Reliable
- Efficient Service
- Effective Service
Maria B.
- Role: Operations
- Industry: Education
- Involvement: End User of Application
Submitted Nov 2022
Complete and excellent software, easy to implement
Likeliness to Recommend
What differentiates BigTime from other similar products?
Being able to arrange everything was exactly what I needed, so it really aids me in project management and monitoring, as well as how to set up projects, tasks, and subtasks. BigTime is largely used by our organization to measure internal hours worked on projects in order to determine how much to charge. As a project manager, I'm more interested in the project management tools and eager to see how they perform.
What is your favorite aspect of this product?
I enjoy its ease of use and its strong and versatile interface; the first time I used BigTime was extremely pleasant since it is a nice tool that addresses difficulties in project management and monitoring, as well as the ability to efficiently automate. The ability to modify the reports for each user, rather than only having the choice of default settings for a group of users.
What do you dislike most about this product?
I'm concerned the learning curve will be long because there are so many features to grasp. I enjoy having so many quote possibilities, but I'm also perplexed, and I'll have to go through a billing cycle to see how it works. We only monitor hours for internal purposes, and we use milestone invoicing, so it would be wonderful to have an easy method to separate the two.
What recommendations would you give to someone considering this product?
Give it a shot if you're seeking for strategies to manage staff hours spent on certain project activities. If you're searching for something that interacts with Quickbooks and provides budgeting and project management, this software may be precisely what you're looking for because it's so configurable that it can work for any industry and any business structure.
Pros
- Continually Improving Product
- Reliable
- Performance Enhancing
- Enables Productivity
