What is BigTime?
BigTime helps professional services businesses operate more effectively to better plan, manage and get paid for client work. Our award-winning Professional Services Automation (PSA) software enables better project, finance, and resource management backed by robust analytics and reporting. Thousands of professional services businesses use BigTime to deliver exceptional results for their customers, ensure teams are able to focus on the work that truly matters, and operate their businesses efficiently. See how BigTime can move your business forward. Visit bigtime.net and book a demo today.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
85 Likeliness to Recommend
98 Plan to Renew
85 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+90 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love BigTime?
Pros
- Continually Improving Product
- Inspires Innovation
- Respectful
- Friendly Negotiation
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Client Portal
Expense Detail Tracking
Security
Email Synchronization & Tracking
Time Management
Knowledgebase
Project Management
Billing
Business Process Analysis (BPA)
Retainer Management
Process Automation
Vendor Capability Ratings
Quality of Features
Product Strategy and Rate of Improvement
Breadth of Features
Ease of Implementation
Ease of Data Integration
Business Value Created
Availability and Quality of Training
Ease of IT Administration
Usability and Intuitiveness
Ease of Customization
Vendor Support
BigTime Downloads
BigTime White Paper - Metrics That Matter
The value of the metrics you measure is directly correlated to the conclusions you draw and the actions you take. To really get to managi...
bigtime-psa-101-guide
Everything you need to know about what PSA software is, how it works, and steps to evaluate the right option for your firm.
BigTime Reviews
Fady Y.
- Role: Operations
- Industry: Consulting
- Involvement: Business Leader or Manager
Submitted Jul 2020
Reliable Product with Great customer service
Likeliness to Recommend
What differentiates BigTime from other similar products?
Rich in Features, Reliable Product and great customer service
What is your favorite aspect of this product?
the features are well thought and the product is a good fit to what we are using it for
What do you dislike most about this product?
they are moving away from the desktop version which has the 80's feel
What recommendations would you give to someone considering this product?
Great product with Great team behind it
Pros
- Reliable
- Performance Enhancing
- Enables Productivity
- Trustworthy
Derek T.
- Role: Operations
- Industry: Consulting
- Involvement: End User of Application
Submitted Jul 2020
Great Product!
Likeliness to Recommend
What differentiates BigTime from other similar products?
The ability to customize reporting through user defined fields
What is your favorite aspect of this product?
I like that it is intuitive to use
What do you dislike most about this product?
Nothing really
What recommendations would you give to someone considering this product?
I don't really have any recommendations
Pros
- Continually Improving Product
- Reliable
- Enables Productivity
- Trustworthy
Ricardo Alonso T.
- Role: Information Technology
- Industry: Technology
- Involvement: IT Leader or Manager
Submitted Jul 2020
Excellent PM Tool for Consulting Business
Likeliness to Recommend
What differentiates BigTime from other similar products?
You can coordinate, assign, schedule, budget and plan your projects by having visibility of your resources availability, and the progress of your tasks. You can plan your tasks, invoice your project hours and managing the progress of your projects, all integrated and easy to use
What is your favorite aspect of this product?
Task and Resource Planning
What do you dislike most about this product?
It is not easy to understand some calculations on progress, and estimated hours.
What recommendations would you give to someone considering this product?
Projector is extremely helpful to optimize the use of consultants in their project assignments. Task planning, Resource Managing and Billing are linked, so you can benefit from these capabilities.
Pros
- Helps Innovate
- Reliable
- Performance Enhancing
- Enables Productivity
