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Azure Virtual Desktop Logo Award Winner Product Badge
Azure Virtual Desktop Logo Award Winner Product Badge
Microsoft Corporation

Azure Virtual Desktop

Composite Score
8.2 /10
CX Score
8.5 /10
Category
Azure Virtual Desktop
8.2 /10

What is Azure Virtual Desktop?

Windows Virtual Desktop is a comprehensive desktop and app virtualization service running in the cloud. It’s the only virtual desktop infrastructure (VDI) that delivers simplified management, multi-session Windows 10, optimizations for Office 365 ProPlus, and support for Remote Desktop Services (RDS) environments. Deploy and scale your Windows desktops and apps on Azure in minutes, and get built-in security and compliance features.

Company Details


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Awards & Recognition

Azure Virtual Desktop won the following awards in the Desktop as a Service category

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Azure Virtual Desktop Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Azure Virtual Desktop.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

86 Likeliness to Recommend

Down 2
Since last award

95 Plan to Renew

82 Satisfaction of Cost Relative to Value

Down 1
Since last award


Emotional Footprint Overview

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Emotional Footprint Overview

Product Experience:
89%
Negotiation and Contract:
87%
Conflict Resolution:
90%
Strategy & Innovation:
91%
Service Experience:
90%

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+90 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Azure Virtual Desktop?

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2% Negative
0% Neutral
98% Positive

Pros

  • Enables Productivity
  • Respectful
  • Acts with Integrity
  • Helps Innovate

Feature Ratings

Average 81

Secure Connectivity

87

Desktop Environment

85

Bulk Patching and Updates

82

Multi Tenant Architecture

81

Desktop Management

81

Device Support

79

Outsourced Backend Administration

76

Per Unit Time Pricing

75

Vendor Capability Ratings

Average 79

Business Value Created

81

Quality of Features

81

Vendor Support

81

Ease of Customization

80

Usability and Intuitiveness

80

Ease of IT Administration

79

Breadth of Features

78

Availability and Quality of Training

78

Ease of Data Integration

77

Product Strategy and Rate of Improvement

76

Ease of Implementation

75

Azure Virtual Desktop Reviews

Andrew L.

  • Role: Industry Specific Role
  • Industry: Technology
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Jan 2020

Questions are occasionally confusing, and/or vague

Likeliness to Recommend

8 /10

What differentiates Azure Virtual Desktop from other similar products?

Familiarity to users

What is your favorite aspect of this product?

Backups are automatic

What do you dislike most about this product?

Speed of service during high traffic periods

What recommendations would you give to someone considering this product?

Use inexpensive hardware, and get a fast isp connection

Pros

  • Helps Innovate
  • Reliable
  • Respectful
  • Security Protects

Cons

  • Less Generous
  • Commodity Features
  • Less Caring
  • Role: Public Sector
  • Industry: Government
  • Involvement: IT Leader or Manager
Validated Review
Anonymous Reviewer

Submitted Jan 2020

Somewhat pricey but worth every penny

Likeliness to Recommend

8 /10

Pros

  • Helps Innovate
  • Reliable
  • Performance Enhancing
  • Enables Productivity

Harmeet S.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Jan 2020

The product services provided looks reasonable.

Likeliness to Recommend

1 /10

What differentiates Azure Virtual Desktop from other similar products?

Officially by Microsoft compared to others.

What is your favorite aspect of this product?

ease of use

What do you dislike most about this product?

limited features

What recommendations would you give to someone considering this product?

look for an alternative for now

Pros

  • Helps Innovate
  • Reliable
  • Caring
  • Generous Negotitation

Cons

  • Less Productive
  • Less Effective Service
  • Less Inspiring

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