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Asana

Asana

Composite Score
9.0 /10
CX Score
9.2 /10
Category
Asana
9.0 /10

What is Asana?

With tasks, projects, conversations and dashboards, Asana enables teams to move work from start to finish.

Company Details


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Awards & Recognition

Asana won the following awards in the Project Management - Enterprise category

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Asana Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Asana.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

89 Likeliness to Recommend

96 Plan to Renew

87 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Asana?

1% Negative
4% Neutral
95% Positive

Pros

  • Enables Productivity
  • Reliable
  • Helps Innovate
  • Trustworthy

Feature Ratings

Average 85

Collaboration

89

Planning and Scheduling

86

Workflow Management

86

Resource Management

85

Dependency and Milestone Tracking

85

Document Management

84

Hierarchical Task Management

84

Reporting

83

Mobile Access

83

Time & Expense Tracking

82

Budget Management

81

Vendor Capability Ratings

Average 84

Business Value Created

86

Ease of Implementation

86

Quality of Features

86

Ease of Data Integration

84

Usability and Intuitiveness

84

Breadth of Features

84

Ease of IT Administration

83

Product Strategy and Rate of Improvement

83

Ease of Customization

83

Availability and Quality of Training

82

Vendor Support

80

Asana Reviews

Victoria J.

  • Role: Sales Marketing
  • Industry: Utilities
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Dec 2022

Manage Projects from Anywhere Using Asana

Likeliness to Recommend

10 /10

What differentiates Asana from other similar products?

The flexibility of Asana is one important aspect that differentiates this software from other similar products. Asana enhances our collaboration and performance because we are able to work from anywhere.

What is your favorite aspect of this product?

Customizing Asana and using it is fast and easy. I like Asana so much because it has an intuitive interface. Additionally, the support team of Asana is incredible and supportive.

What do you dislike most about this product?

I like all the features of Asana because they work perfectly for us. It is a top quality tool with amazing features.

What recommendations would you give to someone considering this product?

I highly recommend Asana. Asana is so impressive.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Yorvini Mariano R.

  • Role: Sales Marketing
  • Industry: Other
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Dec 2022

Manage all your work with Asana

Likeliness to Recommend

9 /10

What differentiates Asana from other similar products?

Asana is a quite convenient tool that we have been using for some time now, it has changed our way of managing work at all levels, through a series of functions that make work easier and distribute loads better, our employees are now more productive in less time, Asana has managed to increase the quality of our processes in a matter of months and now it is the main work management tool of our company.

What is your favorite aspect of this product?

It has excellent features, such as dashboards where we can observe the progress of tasks and the performance of our employees, in addition we can assign new tasks according to the progress obtained and the quality of the work. It is possible to have integrations to have Gantt charts, thus improving the way in which we see the results of our projects and the best thing is that all this is in real time.

What do you dislike most about this product?

It is important to integrate an undo button more quickly, sometimes mistakes are made and it is a little difficult to make corrections, this can take a little time that is very valuable to us. Sometimes when logging in the tool gets stuck, but it is something that can improve with time, their customer service department is not as capable as we expected which is a bit disappointing.

What recommendations would you give to someone considering this product?

Asana is an ideal tool for large companies with very high workloads, it is important to know how to use it to get the most out of it, despite being a slightly simple tool it can be a little difficult to adapt at first, however, the way it improves processes is subtle, keeping our interest to keep it within our operations, its cost is very good compared to other similar tools on the market.

Pros

  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Trustworthy

Christian H.

  • Role: Human Resources
  • Industry: Utilities
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Dec 2022

Reporting and project management tool

Likeliness to Recommend

10 /10

What differentiates Asana from other similar products?

Some are not rated since we are still looking into and learning about new uses for this instrument. Overall, it is sturdy and adaptable enough to meet your PM requirements. Asana makes it possible for many people to work together on numerous projects. Our remote employees can easily communicate and delegate tasks due to Asana.

What is your favorite aspect of this product?

Asana is renowned for being a dependable platform that improves communication and workflow. People usually laud the user-friendly interface and design. Another benefit of being on the Enterprise tier is that Asana has an excellent support team. Because they make it straightforward to zoom into a view of your work list from a program-level perspective, multi-homing tasks are a game-changing feature for us.

What do you dislike most about this product?

The program's subtask capabilities and report may require some serious work. This direction has advanced with the introduction of Universal Reporting. However, we think there is still room to improve the capabilities of this commonly used feature—integration with several current tools for corporate information and reporting capability.

What recommendations would you give to someone considering this product?

As we use the reporting capabilities, we are happy with how easy it is to generate reports. We like sharing projects outside our work order system with vendors so they can make changes and contribute information. Asana makes it simple for us to work together. However, if you encounter any issues, you can contact the staff.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Performance Enhancing
  • Enables Productivity

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